The fast & visual way
to understand your users

Everything your team needs to uncover insights
and make the right changes
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Trusted by over 300,000 companies

Understand what users want, care about, and do on your site by visually representing their clicks, taps, and scrolling behavior.Heatmaps

Understand what users want, care about, and do on your site by visually representing their clicks, taps, and scrolling behavior.

hotjar-features-heatmaps.jpg

Identify usability issues by watching recordings of real visitors on your site as they click, tap, move their cursor and navigate across pages.Recordings

Identify usability issues by watching recordings of real visitors on your site as they click, tap, move their cursor and navigate across pages.

Identify usability issues by watching recordings of real visitors on your site as they click, tap, move their cursor and navigate across pages.

Find the biggest opportunities for improvement and testing by identifying on which page and at which step most visitors are leaving your site.Conversion Funnels

Find the biggest opportunities for improvement and testing by identifying on which page and at which step most visitors are leaving your site.

Find the biggest opportunities for improvement and testing by identifying on which page and at which step most visitors are leaving your site.

Improve online form completion rates by discovering when and why your visitors abandon your forms.Form Analysis

Improve online form completion rates by discovering when and why your visitors abandon your forms.

Improve online form completion rates by discovering when and why your visitors abandon your forms.

Understand what your web and mobile visitors want and what's preventing them from achieving it by targeting time or event based questions.Feedback Polls

Understand what your web and mobile visitors want and what's preventing them from achieving it by targeting time or event based questions.

Understand what your web and mobile visitors want and what's preventing them from achieving it by targeting time or event based questions.

Give your visitors an easy way to leave instant visual feedback on your website or app. See what people love and hate, identify issues, and find opportunities for growth.Incoming Feedback

Give your visitors an easy way to leave instant visual feedback on your website or app. See what people love and hate, identify issues, and find opportunities for growth.

Give your visitors an easy way to leave instant visual feedback on your website or app. See what people love and hate, identify issues, and find opportunities for growth.

Collect deeper insights from your customers as soon as they convert, or visitors before they abandon, using responsive surveys that work on any device.Surveys

Collect deeper insights from your customers as soon as they convert, or visitors before they abandon, using responsive surveys that work on any device.

Collect deeper insights from your customers as soon as they convert, or visitors before they abandon, using responsive surveys that work on any device.

Recruit your users for one-on-one testing and interviews. Incentivize participation with custom messaging and choose recruits based on their profile.Recruit User Testers

Recruit your users for one-on-one testing and interviews. Incentivize participation with custom messaging and choose recruits based on their profile.

Recruit your users for one-on-one testing and interviews. Incentivize participation with custom messaging and choose recruits based on their profile.

Built for Marketing, Design, and Product teams
focused on improving user experiences.

Marketing

Collect feedback faster, cheaper and in a more natural environment. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC).

Web & UX design

Empathize with your users and see where they get stuck. Get fast actionable insights by looking at user behavior and asking the right questions at the right time.

Product

Eliminate guesswork by watching Session Recordings and see how people are really using your product. Ask for feedback to uncover why things aren’t working as intended.

"Hotjar is a critical tool for us to understand our users and identify any points where they might be getting stuck.”
Mike Fiorillo
Growth Product Manager
"I used to have a bunch of different tools I had to pay for, with Hotjar you get everything in one bundle.”
Michael Aagaard
Senior conversion optimizer
"If you can’t figure out why your users are bouncing, Hotjar Polls is a really direct way to ask them.”
Eric Peters
Growth Marketer
"We like to make people happy at Reed.co.uk and Hotjar’s Incoming Feedback shows us how well we're doing.”
Brett Orr
Lead Product Owner
“It was easy to get the team to use Hotjar because of its user friendly and intuitive nature.”
Eliana Cameira
Growth Marketing

Hotjar works out of the box on
most popular platforms

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