Hotjar team

70+ Hotjarians, 20+ countries, 1 goal: to give you and your team the insights you need to create experiences your users love.

Recent Posts

Your introduction to Hotjar: what it is, what it can do for you, and how it works

June 12, 2019 by Hotjar team
You already know it: what’s best for your users is best for your business. ...but do you have the right information to make that happen?

How customer insights saved CXL Institute from near-disaster

November 22, 2018 by Hotjar team
How can a company that specializes in conversion fail a launch so badly they almost have to let an entire team go?

The exact customer-driven methodology Drift used to grow from 0 to 70k customers in 4 years

October 11, 2018 by Hotjar team
https://www.hotjar.com/net-promoter-score2Every company in the world will tell you they are customer-driven. They’ll even have framed posters on the wall about it.

How to set up an e-commerce post-purchase survey in 7 steps

September 6, 2018 by Hotjar team
Implementing a survey right after your customers make a purchase is an easy, non-intrusive way to help you boost your e-commerce sales. By collecting website feedback, you get to learn directly from your customers how to improve the buying experience and overcome potential objections. In fact, it’s so valuable and simple to create that we recommend all our e-commerce customers create this survey before any other. That’s why we’ve put together this quick guide: to help you create a simple, post-purchase survey in just a few minutes.

Hanging out in the Mediterranean: how Hotjar does remote team meetups

August 11, 2016 by Hotjar team
In June 2016 the Hotjar team flew in from all over the world to spend a week together on the gorgeous island of Malta (click here in case you’re wondering where it is). Hotjar Headquarters is in Malta so we figured - why not hold our bi-annual company meetup there?

What kind of product creator are you: facilitator, peddler, entertainer, or dealer?

August 4, 2016 by Hotjar team
Building a SaaS product, app, or site? If you’re a Product Creator in any capacity, the way you build your product will dictate the level of success you'll achieve. Like me, you’ve seen products and apps come and go. Some disappear as quickly as they arrive, and some (like Facebook, YouTube, Snapchat, et al) have achieved incredible success. But, why is it that people get hooked on some products while others don't even make a ripple in the pond?

How To Discover What Your Users Want To Read (So You Can Write It For Them)

July 22, 2016 by Hotjar team
At Hotjar, we use Hotjar in everything we do. Whether it’s building, writing, scaling, designing, or hiring - Hotjar helps us make Hotjar better. We’re firm believers of practicing what we preach (and we 100% believe in our product) so using Hotjar to grow Hotjar is a must for our team. Now to the problem: most content marketers struggle with "creating more engaging content," as evidenced by this phenomenal study put together by The Content Marketing Institute: We’ve learned some really great tips over the past few years when it comes to producing content and here's the secret: you already have everything you need at your disposal to create great content .
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