Marc von Brockdorff

Co-Founder and Director of Engineering at Hotjar. My goal at Hotjar is to plan and execute our product roadmap by building and managing a team of highly skilled engineers and designers.

Posts by this author

7 lessons learned as the co founder of a 15M SaaS startup

7 lessons learned as the co-founder of a €15M+ SaaS startup

December 04, 2018 by Marc von Brockdorff Behind the Scenes

I’m Marc von Brockdorff , co-founder and Director of Engineering at Hotjar. I have been building online products for the past 15 years and now spend most of my days planning the Hotjar product roadmap, interviewing candidates, and helping our product teams. In 2018 we reached a big milestone : €15,000,000 in Annual Recurring Revenue (A…

Screenshot_2016-06-01_19.11.48.png

9 lessons learned scaling Hotjar's tech architecture to handle 21,875,000 requests per hour

June 01, 2016 by Marc von Brockdorff

We’re extremely ambitious - our goal is to have Hotjar installed on 10 million sites. Having such a bold vision whilst taking a freemium approach presents huge technical challenges. How does an engineering team build a platform that can handle hundreds of millions of requests per day knowing that the majority of that traffic is coming fr…

Screenshot-2016-03-23-16.03.39.png

A guide for startups: giving your users the customer support they deserve

March 23, 2016 by Marc von Brockdorff

At Hotjar, we firmly believe that the user always comes first. Online startups can no longer get away with offering a mediocre product or a sub-par customer experience. Users expect a great user experience and responsive, quick customer support and the companies that will succeed are those who can provide exactly that.

Screenshot-2014-08-07-10.01.51.png

We analyzed the homepages of 20 awesome startups and here is what we learnt

August 07, 2014 by Marc von Brockdorff

Your startup's homepage or landing page may be the one most important page of your site. Think of it as an empty canvas which you, as a business owner or web designer, can use to engage your first-time visitors. Primarily, your homepage's job is to explain what your product or service is all about. But of course, it needs to do…

Solving the pricing challenge: how today's startups charge their customers

July 23, 2014 by Marc von Brockdorff

Throughout the past few years, I have had the pleasure of working with extremely talented individuals on a number of tech startups. I love the process of taking an idea and turning it into a product that users are actually happy to pay for - it's incredibly rewarding to see that happen. But there is one part of that process that I f…

Screenshot-2014-07-14-11.28.04.png

8 Trello keyboard shortcuts you must learn today to plan & collaborate more efficiently

July 04, 2014 by Marc von Brockdorff

Fog Creek Software, the makers of Trello, recently announced that their incredibly simple collaboration tool recently hit over 4 million users. Considering Trello was released just under 3 years ago, one thing is clear: The majority of users love simple, intuitive tools that purposely limit the functionality of their tools to avoid unnec…