From interactions to insights, all in one place
User behavior, comprehensive feedback, and product analytics under one platform
Experience Analytics
Increase engagement and conversion while eliminating friction
Voice of Customer
Improve user happiness based on feedback and usability testing
Product Analytics
Improve user journeys, retention, and loyalty
Start with Experience Analytics
Start with Experience Analytics
Understand your users’ experience and learn where to make impactful changes.
Include Voice of Customer or Product Analytics when you’re ready for feedback or detailed analysis.
Our Free plan includes:
- Up to 5k monthly sessions
- Session Replay and unlimited heatmapsSession Replays show how a user interacts with your site, and you'll have no limit on the number of heatmaps you can create.
- 1 month of data accessAccess to all session tracking data for 1 month, as well as Session Replays.
- Standard filtersFilter by new vs. returning users, pages viewed, user country, and device.
- Integrations for Google Analytics, etc.Google Analytics, Mixpanel, Hubspot, and Jira.
- DashboardsCreate dashboards to track your projects and goals.
Everything in Free, and:
- Starting from 7k sessions
- FunnelsMeasure conversion rates to understand why users drop off.
- 13 months of data accessAccess to all session tracking data for 13 months and 2 months for the Session Replays.
- Frustration score and advanced filteringSort and rank all replays based on frustration scores and filter by device profile, user attributes, and more.
- Impact QuantificationPrioritize what behaviors and segments to investigate further by quantifying occurrences.
- More than 15 integrationsFor example, Google Analytics, Mixpanel, Hubspot, Optimizely, AB Tasty, Kameleoon, Jira, and many more.
Everything in growth, and:
- Starting from 1M sessions
- Journey AnalysisDiscover how visitors progress through your site and app, from entry to exit.
- Zone-based heatmapsVisualize and quantify how visitors interact with each part of a page or app screen. Attribute revenue to content elements.
- Impact EvaluationPrioritize what to fix or invest in by quantifying the impact of any behavior, issue, or segment nn conversion and revenue.
- More than 115 integrationsFor example, Adobe Analytics, Adobe Target, Dynamic Yield, Monetate, Qualtrics, Medallia, Microsoft Teams, Dynatrace, Datadog, and many more.
- Precision filtering, retroactiveFor example, filter by in-page behaviors without having to pre-plan events and tags so that you can always answer questions retrospectively.
Everything in pro, and:
- Starting from 1m sessions
- Digital Experience MonitoringUncover obstacles and prioritize fixes, caused by technical issues, UX blockers and poor web and app performance.
- Error & Speed AnalysisAnalyze and prioritize JS, API, Console, and Custom errors as well as speed performance issues based on business impact.
- Real-time error Alerts & DashboardsGet real-time alerts based on thresholds and monitor errors in a single real-time dashboard view.
- Session Replay with network detailEnable technical teams to resolve issues by drilling down to the request/response headers, bodies, and the network waterfall.
- Data feedsExport Contentsquare data to any destination to enrich all systems with experience insights, e.g. to build AI models or targeted campaigns.
- Unlimited projects in a geo regionGet an unlimited number of projects (instances) within Contentsquare to separate data for different sites and apps within the same geographical region.
- 3 months Session Replay retention
Or build your ideal package
Decide how to mix and match products and plans.
Experience AnalyticsExperience Analytics
Voice of CustomerVoice of Customer
Product AnalyticsProduct Analytics
Compare all features
Experience Analytics details
Experience Analytics
Increase engagement and conversion
Know what drives engagement and drop-offs on your sites and mobile apps with heatmaps, funnels, replays and more. Prioritize improvements based on business impact to increase conversions and customer satisfaction.
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Monthly sessions
A session is a visitor's full journey across every page (or screen). It’s captured and analyzed on heatmaps, funnels, and more.
5k
7k - 10m
1m - 500m
1m - 6b
Monthly session replay capture
Reconstruct a single visitor session on your site and confirm a specific hypothesis.
5k
15% sample, 5k minimum
Up to 100%
Up to 100%
Analytics data access
Our Growth, Pro, and Enterprise plans enable you to compare year over year by default.
1 month
13 months
13 months
13 months
Session Replay access
Benefit from longer access to Session Replay in our Growth, Pro, and Enterprise plans.
1 month
2 months
2 months, up to 24
3 months, up to 24
Heatmaps
Visualize user behavior with Heatmaps.
Engagement zones in heatmaps
Optimize the layout, content, or usability of any page with intelligent user engagement patterns overlaid on your heatmaps.
Zone-based heatmaps
Visualize and quantify how visitors interact with each part of a page or app screen. Attribute revenue to content elements.
Live browsing heatmaps and replays
Turn your website into your dashboard with 1-click to overlay key experience metrics over content elements (CS Live) and session replays.
Form analysis
Measure and optimize visitor interaction with forms on your website, field by field.
Side-by-side comparison
Compare different test variations, devices, metrics, and segments in Zone-based Heatmaps, Journeys, Funnels, and Impact Evaluation.
Funnels
See the steps where users drop off, identify potential usability issues, and prioritize areas for improvement.
Frustration score
Increase speed to insights by prioritizing which session replays to watch based on the user’s degree of frustration.
Impact Evaluation
Prioritize what to fix or invest in by quantifying the impact of any behavior, issue, or segment nn conversion and revenue.
Journey Analysis
Discover how visitors progress through your site and app, from entry to exit.
Page groups
See the forest for the trees by grouping like pages into groups and providing role based views of the site and app.
Merchandising
Enable Merchandisers, Traders and Category Managers to measure, manage and increase revenue from their products.
Optional
Optional
Data exports
Export Contentsquare data to any destination to enrich all systems with experience insights, e.g. to build AI models or targeted campaigns.
Voice of Customer details
Voice of Customer
Improve user happiness based on feedback and usability testing
Launch AI-powered, customizable surveys in seconds to ask your users anything. Spot issues and quantify them so you can prioritize what to fix—fast. Automate the recruitment, scheduling, and hosting of moderated user interviews
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Monthly responses
Individual responses from all your surveys and feedback widgets.
20
500 - 100k
Up to unlimited
Monthly interviews & user tests from your own network
Interviews and user tests you can conduct with your own users.
Up to 5
Up to 10
Up to 3600
Interviews per month from our pool of 200,000+ participants
Get access to research participants based on the segmentation criteria you need and get quick insights.
0
0
Up to 3600
Feedback widgets and Surveys
Choose between our different survey types to capture the feedback you need.
3
Unlimited
Unlimited
Integration with Replays and Segments
Get the full context behind someone's feedback by watching session replays, and compare how different users behave based on the feedback given (e.g. promoters VS detractors).
AI Survey generator and AI summary report
Create surveys for any goal in seconds with the power of AI and get an AI summary report for your survey results.
AI-automated survey analysis
Automatically categorize open-text survey responses as positive, neutral, and negative and track sentiment over time. Identify the main topics people talk about with automated tags.
Customize colors, logo and branding
Customize colors, add your own logo and remove Contentsquare branding.
Advanced feedback targeting
Set survey & feedback widgets to reach specific audiences matching specific user attributes, like high-value customers or specific roles.
User tests
Get feedback from users fast by sending them an unmoderated test they can complete at their own time.
Interviews
Invite users to interviews using our automated interview scheduling and hosting tool.
Custom screener questions
Ensure the highest quality of insights with custom screening questions.
Built-in video calling
Connect with users without ever leaving Contentsquare using our built-in video calling.
Clipping and download interview replays
Create quick clips of the most important parts of your interviews to easily share or download.
Transcriptions in 20 languages
Get instant, time-stamped transcripts of your interview replays, available in 20 languages.
Product Analytics details
Product Analytics
Improve user journeys, retention, and loyalty
Understand multi-session user journeys across your websites, apps, and other branded experiences to drive better conversion and retention over time. Identify events at each step and opportunities for personalizing the experience.
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Monthly sessions
A session is a visitor's full journey across every page (or screen). It’s captured and analyzed on charts, dashboards, funnels, and journeys.
Up to 10k
17k - 80k
33k - 8m
1m - Unlimited
Analytics & Reporting
Visualize retention charts, Journeys across sessions and platforms, event-level funnels, and much more.
Account-based Analysis
Measure KPIs at the account level. B2B companies can use this to track churn and account health.
AI-CoPilot
Ask CoPilot questions in natural language and get answers while skipping the learning.
Illuminate
Automatically surface key insights — even about actions and behaviors you haven't been following.
Data governance
Give control to data teams on what actions and behaviors to follow now vs. retrieve later, retroactively as needed.
APIs
Capture additional data about user interactions, and maintain user histories across sessions and platforms.
Enrichment sources
Enrich user profiles with data from your apps.
Connect
Easily bring behavioral data into Snowflake, BigQuery, SR, etc., e.g. to build AI models and targeted campaigns.
Optional
Activate
Integrate our data with customer engagement tools for personalized communication.
Optional
Account-Based Analytics
Measure KPIs at the account level. B2B companies can use this to track churn and account health.
Engagement Matrix
Quickly measure feature success without creating multiple complex charts and dashboards.
Adv. User Management
Custom User Permissions, Audit Logs, User Identity Management integrations.
Report Alerts
Get immediate notifications when key chart or funnel metrics change.
All-in-one Platform details
All-in-one Platform
Shared capabilities available for all products
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Free
Growth
Pro
Enterprise
Automatic data capture
Capture all behavior automatically for analysis now or later - no need to pre-build tags or segments
Analytics collection rate
Full session capture rate for superior insights
100%
100%
100%
100%
Contentsquare AI
Contentsquare AI is your always-on, expert analyst that helps your whole team make better decisions, fast.
Impact Quantification
Prioritize what behaviors and segments to investigate further by quantifying occurrences.
Alerts
Measure & monitor digital experience KPIs to understand when and where action is needed.
APIs
Connect data between third party systems and Contentsquare.