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Incoming feedback by hotjar

Get instant visual feedback
for your website or app

See what people love and hate, identify issues,
and find opportunities for growth.
Try it for free
From Startups to Fortune 500 - over 213,273 companies in 184 countries improve their sites with Hotjar’s All-in-One Analytics and Feedback
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"67% of customers mention bad experience as a reason for leaving. 91% will go without letting you know why."
Esteban Kolsky
CEO OF THINKJAR
 

Get the full picture

It only takes your visitors two clicks to share their feedback on your website or app. They can even highlight specific elements, so you get a better idea of what you should work on next.

 

See your progress

Measure your performance and see the impact your team’s changes have on your website or app over time. Celebrate your wins and tackle your team’s next challenge.

 

Make it your own

Set the position, color and flow in seconds, add your own message, and you’re good to go. Incoming Feedback works on all devices; and if you want to collect specific feedback on more than one page, you can create as many widgets as you need.

 

Do more together

Combine Incoming Feedback with Hotjar Session Recordings to get an even clearer picture of what’s happening on your website or app, so you and your team can really understand your visitors.

2.4+ million people have shared their feedback

 

Set it up in just a few clicks

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Appearance

Customize the language, color & position.

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Messaging

Encourage feedback by editing the messaging for your site.

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Targeting

Choose who gets to see Incoming Feedback and where.

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Receiving

Send the feedback directly to your inbox or support system.

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Activating

Have a final review, set to active and you're good to go!

Give your team the tools to truly understand
your visitors' experience and the power to improve it.

Try it for free
No credit card required - Get started in seconds.

All-in-one Analytics & Feedback

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