Find the right plan for you

All plans include unlimited team members, data storage for 365 days, and a 30-day money back guarantee.

Basic

A simple way to get started

$0USD/ forever

A simple way to get started

Access to:

  • Up to 35 daily sessions
    One session equals a visitor's full journey across every page. Sessions can be analyzed in Recordings and Heatmaps.
  • Automatic data capture
    Data is automatically captured month on month without the need to restart collection manually.
  • Unlimited heatmaps
    No limit on the number of continuous heatmaps you can create. Manual heatmaps are limited to 3.
  • Up to 1,050 sessions/month
    Capture and store up to 1,050 recordings per month.
  • Create and store 3 surveys & incoming feedback widgets
    Create 3 surveys and 3 incoming feedback widgets at a time. You can delete old ones to add new ones.

Plus

More insights for small teams

$39
$32USD/ month

More insights for small teams

Everything in Basic, and:

  • Up to 100 daily sessions
    One session equals a visitor's full journey across every page. Sessions can be analyzed in Recordings and Heatmaps.
  • Powerful filters for recordings
    Filter recordings by New User, Visited URL, Session Duration, Page Count, Tags, Favorite, Hotjar User ID, Country, Device, Browser, and Operating System.
  • Trigger recordings by page or event
    Start recordings when a user visits a page or completes an action.
  • Up to 3,000 recordings/month
    Capture and store up to 3,000 recordings per month.
  • Unlimited surveys & incoming feedback widgets
    No limit on the number of surveys and incoming feedback widgets you create.

recommended

Business

For growing companies & websites

$289
$232USD/ month

For growing companies & websites

Everything in Plus, and:

  • 2,500 daily sessions
  • Seven custom-built integrations
    Including Slack, Segment, Google Optimize, Zapier, Optimizely, Omniconvert, and Hubspot.
  • Analyze key user cohorts
    Analyze specific users based on your custom data. Observe loyal customers, high spenders, beta-users, and any other cohorts with User Attributes.
  • Rage clicks and u-turns
    Powerful filters to help you spot frustrated users.
  • Removal of Hotjar branding
    Add your own company logo and remove Hotjar branding.

Scale

For large companies & websites

starting at

$389
$312USD/ month

For large companies & websites

Everything in Business, and:

  • Up to 4,000 daily sessions
    More daily sessions are available on higher plans
  • Dedicated customer success manager
    To support with onboarding, training, and regular check-ins.
  • SAML single sign-on (SSO)
    SAML SSO reduces security risks by providing a single authentication point.
  • Enough data for the largest sites
    Perfect for those who wish to record every user.
  • Full access to every feature
    Plus guaranteed access to every new feature we build.

Have questions regarding the plans? Check FAQs or compare all features.

What's included?

See what you get in each plan, side by side.

Plan details

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Basic

$0USD/forever

Plus

$39USD/month

Business

$289USD/month

Scale

$389USD/month
Sessions per day
One session = a visitor's full journey across every page. Sessions can be analyzed in Recordings and Heatmaps. We suggest picking a plan that captures at least 80% of your sessions.
35
100
Up to 2,500
Starting at 4,000
Plans start at $/€389 per month for 4,000 daily sessions
365 days data storage
Yes
Yes
Yes
Yes
Data capture
Data is automatically captured month on month without the need to restart collection manually.
Automatic & continuous
Automatic & continuous
Automatic & continuous
Automatic & continuous
Heatmaps
Unlimited
Unlimited
Unlimited
Unlimited
Page targeting
Start capturing recordings sessions when a custom event fires. E.g. a user visits a checkout or cancels a subscription.
URL and events
Start capturing recordings sessions when a custom event fires. E.g. a user visits a checkout or cancels a subscription.
URL and events
Start capturing recordings sessions when a custom event fires. E.g. a user visits a checkout or cancels a subscription.
URL and events
Start capturing recordings sessions when a custom event fires. E.g. a user visits a checkout or cancels a subscription.
Highlights
Snip, sort, and share key user insights.
Yes
Yes
Yes
Yes
Filter and segment data
Filter session recordings and heat data to find actionable insights quicker.
Yes
Yes
Yes
Identify API: track custom user attributes
Track custom user attributes like user_ID, email or last_purchase_date to filter and compare insights by your target users.
Yes
Yes
Filter by rage clicks, u-turns, & clicked elements
Rage-clicks are repeated clicks in one place. U-turns describe users quickly returning to the previous URL. Plus, filter by clicks on any part of your site.
Yes
Yes
Filter by referrer URL
Filter your data by the URL of the page that users came from.
Yes
Yes

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