Product Updates

Take a look at what we've been up to lately.

3 new question types for Hotjar Polls and Surveys

You can now create three new question types in Hotjar Polls and Surveys allowing you to collect better feedback and follow up with your visitors. 


5-point and 7-point rating scales

You can now use 5-point and 7-point rating scale questions in both Hotjar Polls and Surveys. These are known as ‘Likert scales’ and allow you to measure your users’...

14 November 2018

Hotjar just got a performance boost 🚀

The DevOps team at Hotjar is always looking at ways of improving the speed and efficiency of our service through optimizing how we collect, store, and give you...

28 June 2018

Recordings now support scrollable divs, SVG, CSS hover effects and insertRule()

We have a big update to Hotjar Recordings for you today! Hotjar now replays your visitors’ experiences more accurately – while always respecting their privacy...

20 June 2018

New Emoticons 😀 for Incoming Feedback

We’re excited to announce that we’ve added new emoticon styles to Incoming Feedback making it easier to match a style to your site design and audience.


9 May 2018

GDPR compliance made simple

By now, you are likely aware that on May 25, 2018, a new data privacy law introduced in Europe called the General Data Protection Regulation (GDPR) will come...

12 December 2017

We’re protecting you and your users with more secure recordings

We recently published a blog post about our commitment to privacy. As a Hotjar co-founder and Director of Engineering, I am following up with this technical...

16 October 2017

Visitor Recordings improvement: CSS storage

Your website probably changes quite a few times throughout the year, and we want to make sure that Hotjar Visitor Recordings keep up with it. So we just...

5 October 2017

Hotjar’s Mobile App is coming soon [UPDATE]

An update from the team:as of August 2018, the Hotjar mobile app has been discontinued. We published an in-depth article to explain why the decision was...

27 September 2017

Tracking your NPS® over time just got easier

At Hotjar, we love using NPS® (Net Promoter Score) to track what users and customers think of our brand and product. So naturally, we’re excited to announce an...

22 August 2017

Announcing Incoming Feedback: Instant visual feedback for your website or app

Surprise, surprise! At Hotjar we love feedback, so much so that we built Polls, Surveys and Recruiters to help you collect and action it. And now, we’re...

6 June 2017

Introducing the new Optimizely X integration

This week we have two updates for you: we just released our newest and much anticipated Optimizely X integration with Hotjar recordings. Let’s dive in!


18 May 2017

New Segment integration

Today we want to let you know that Hotjar is now integrated with Segment. This has been one of our more highly requested integrations, so we’re excited to...

5 April 2017

Introducing the new NPS timeline

Today we're excited to announce a new timeline feature for our NPS® polls, which helps you visualize your NPS performance over a 30-day window. 

If you want...

21 December 2016

Support for SPA is coming

To close out 2016, we’re crossing off some final items on our to-do list. Let’s get right into it.

Support for Single-page Apps (Beta access January 2nd)


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