The DevOps team at Hotjar is always looking at ways of improving the speed and efficiency of our service through optimizing how we collect, store, and give you access to your data, and we are excited to share this update with you today.
We recently switched service providers of our content distribution network (CDN), which allows us to deliver our data collection script faster, depending on where your customers are situated.
The biggest regions impacted by these changes were the EU & US, who are now seeing a 64% & 58% improvement in the average time between requesting and retrieving the Hotjar script and associated assets respectively.
We really appreciate the trust you put in us and we are committed to constantly improving Hotjar for you.