If there's one skill that great product teams share, it's prioritization. The best product teams have a laser focus on what’s most important and they move quickly to action it. We want to help you prioritize more effectively and move faster, so we’ve made two big improvements to Hotjar Recordings.
Up to now, we’ve sorted your recordings list in Hotjar by most recent. However, most recent doesn’t always mean most relevant, and you’re never going to watch every single recording in chronological order - at least not without eating far too much popcorn! 🍿 That’s why we’ve introduced the ability to sort your recordings list by relevance.
Hotjar does the time-consuming work in the background to surface the recordings that are most likely to provide you with valuable insights based on the user’s actions during the session. Recordings are ranked from ‘Very High’ to ‘Very Low’ in terms of relevance. Simply sort your list to start with the ones that are most likely to yield actionable insights that inform your product decisions.
💡 Pro Tip: Once you’ve sorted your recordings list by relevance, try applying the ‘Not Watched’ and ‘New Users’ filters, too. That way, you’ll not only see your most relevant recordings but also recordings that you haven’t seen before of first-time visitors to your site.
Prioritizing the most relevant recordings sounds great, but this often means longer recordings that contain more user actions. If you’ve been using Hotjar for a while, you’ll know that these recordings can take longer to load and there can be a lag when you try to skip forward and backward to different points in the recording. With that in mind, we’ve been working to improve the performance of our recordings player to shorten the time it takes you to get from relevant recording to actionable insight.
We’ve reduced the average load time for recordings by 27% and the average time it takes to jump from one point in a recording to another by 78%. This might only mean a few seconds each time, but we all know that seconds can feel like hours when you’re waiting for a page to load, and the accumulation of all those seconds over time can really add up. Overall, it’s just a much smoother experience for you, our user, when you’re already working hard to create a better experience for your users.
We've put together a quick tour to show you how to get to your most relevant recordings in 3 simple steps: