New ways to get the insights you need
Exciting news! We’ve been cooking up big improvements to Surveys and User Tests. For you, this means even more ways to collect, analyze, and act on user feedback. 🎉
If you’ve been wondering what your customers were thinking but didn’t have the right ways to ask, you’re in luck.
Here’s what’s new:
Prototype testing: validate ideas & designs earlier
You could always test websites, and now you can test prototypes too. Explore how people interact with your prototype, and get the feedback you need faster.
With Prototype testing, you can:
Validate your designs early to catch usability issues before launch
Test new product ideas in minutes to gain confidence in your decisions
Quickly refine and iterate based on real user interactions
To try it, simply build your User Tests as usual and select ‘Prototype’ under the type of test. It works with Figma, Adobe XD, and Sketch—so you test your ideas with the tools you already use.
Multi-task user testing: explore every angle
User Tests are no longer limited to a single task. Now you can run multi-task tests to dig deeper into user behaviors and patterns across multiple scenarios—all within one test.
Here’s how it helps:
Test a prototype or live website with multiple tasks in one go
Set specific questions to uncover insights across different parts of the user journey
Save time by gathering data from multiple scenarios simultaneously
Just add your tasks, set your questions, and launch your test. Then sit back and discover how your customers really experience your product or website. Available on all paid plans.
Simpler survey segmentation with ‘OR’ logic
Need to target specific audiences with the same survey? The new ‘OR’ logic makes segmentation super simple to reach just the right people.
What can you do with it?
Target unique audiences in multiple locations like Italy OR Greece
Send surveys to specific roles like managers OR directors
Mix and match user attributes to reach the right people faster
When setting up a new survey, just set your user attributes using the ‘OR’ logic to precisely target the segments you want to reach. It’s more efficient targeting for more effective insights.
Smarter survey analysis: a view for every need
Thanks to your feedback, we’ve made it more intuitive than ever to get the insights you need from your surveys.
Here’s what you’ll find under Survey analysis:
Redesigned Results tab: find the insights you need faster with improved usability
Renamed Respondents tab (previously Responses): get a clearer view of individual responses to dive deeper
Reimagined Overview tab (previously Performance): see high-level survey summaries, key metrics, and AI-driven insights—all in one place
Plus, we’ve simplified navigation and added user details like browser and screen size to help you troubleshoot UX challenges.
And more is on the way!