See what your users see with session recording software
Put yourself in your customers’ shoes. Watch their full journey to find and fix issues, fast.
Hotjar is free forever. Upgrade anytime.
See what your users see with session recording software
Put yourself in your customers’ shoes. Watch their full journey to find and fix issues, fast.
Hotjar is free forever. Upgrade anytime.
Hotjar tracks 1.7 billion sessions each year
"Very often, Hotjar shows us things that the numbers themselves can’t tell us. For example, if we watch a Session Recording and see that people are stuck somewhere and they’re hovering their mouse, we know something could be wrong and we can take a closer look."
“By reviewing Recordings and Heatmaps, we could see that users were looking at the benefits of our product. But it seemed like they also wanted more information before making a decision. We included more product information in a smart way and the conversion rate improved by 43%!"
PRODUCT / RECORDINGS
Here's how it works
See why our customers watch 27 million session recordings each year.
Find issues hiding in plain sight. Then zoom out to charts or heatmaps to size them up.
Get started with Recordings
The world's most popular session recording tool. Trusted by over 1,148,546 organizations across 180+ countries. And it’s free.
No credit card required
GDPR- & CCPA-ready
Privacy-first script built for site speed
Block out the noise with 20+ filters
Four extra tools. All for free.
Get all the context you need to improve your site with confidence.
Heatmaps
Visualize user behavior
Heatmaps visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
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Feedback
Discover how users feel
A real-time suggestion box on your site where users express frustration or delight about individual parts of a page. Get direct feedback in-the-wild across your site or product.
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Surveys
Hear from your users
Create and use targeted surveys to get a better understanding of your users. Send surveys to users in the moment (not weeks later) to validate your ideas in real time.
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Interviews
Connect with users 1:1
Quickly recruit the right users and get interviews scheduled with minimum fuss. Focus on spotting the key insights while Engage seamlessly hosts, records, and transcribes your interview calls.
Learn more