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HOTJAR ASK | FEEDBACK & SURVEYS

Get continuous, in-the-moment user feedback

Hotjar is the only empathy tool you need to understand how your users really feel. Get valuable insights to improve your product's user experience with Feedback and Survey tools.

See the red feedback button on the right hand of the page? That’s Feedback!

Hotjar is free forever. Upgrade anytime.

G2
Capterra

HOTJAR ASK | FEEDBACK & SURVEYS

Get continuous, in-the-moment user feedback

Hotjar is the only empathy tool you need to understand how your users really feel. Get valuable insights to improve your product's user experience with Feedback and Survey tools.

See the red feedback button on the right hand of the page? That’s Feedback!

Hotjar is free forever. Upgrade anytime.

G2
Capterra

Over 6.6 million users have shared their opinions using Feedback

“With Feedback on the signup page, we spotted bugs we’d never seen before. Suddenly we found users who couldn’t sign up and solved the problem fast.”
Luke Calton
Spots and solves bugs every week
"We love Hotjar Feedback because it gives us instant feedback from shoppers. It doesn’t interrupt the checkout flow, and it allows us to fully understand our shopper’s experience, in real-time. This helps us study performance trends and identify shopper concerns."
Noelle Smith
Conversion Analyst, Eshopworld
“Without Hotjar we would still be making decisions based on gut instinct instead of qualitative user feedback.”
Karl Rowlands
+17% increase in winning A/B tests

Here's how it works

Ask
New AI features

A real-time suggestion box on your site, Feedback lets users express frustration or delight about individual parts of your site, right down to the page, form, or image they're looking at. Learn more

Observe
Engage

Improve your site with Feedback

Trusted by 1,262,773 websites in 180+ countries.

It only takes a few minutes to get started. Discover exactly what users want from your website—then give it to them.

Feedback

Heatmaps

Recordings

Interviews

Surveys

Trusted by 1,306,323 websites in 180+ countries