HOTJAR ASK | FEEDBACK & SURVEYS

Get continuous, in-the-moment user feedback

Hotjar is the only empathy tool you need to understand how your users really feel. Get valuable insights to improve your product's user experience with Feedback and Survey tools.

See the red feedback button on the right hand of the page? That’s Feedback!

HOTJAR ASK | FEEDBACK & SURVEYS

Get continuous, in-the-moment user feedback

Hotjar is the only empathy tool you need to understand how your users really feel. Get valuable insights to improve your product's user experience with Feedback and Survey tools.

See the red feedback button on the right hand of the page? That’s Feedback!

Start free with email

Start free with Google

Hotjar is free forever. Upgrade anytime.

Over 6.6 million people use Hotjar's tools to give feedback

“With Feedback on the signup page, we spotted bugs we’d never seen before. Suddenly we found users who couldn’t sign up and solved the problem fast.”

Luke Calton

Spots and solves bugs every week

"We love Hotjar Feedback because it gives us instant feedback from shoppers. It doesn’t interrupt the checkout flow, and it allows us to fully understand our shopper’s experience, in real-time. This helps us study performance trends and identify shopper concerns."

Noelle Smith

Conversion Analyst, Eshopworld

“Without Hotjar we would still be making decisions based on gut instinct instead of qualitative user feedback.”

Karl Rowlands

+17% increase in winning A/B tests

Prioritize what to work on next

With feedback scores on every page of your site, you’ll spot the pages that need improvement, fast.

Match feedback with recordings

Is a user experiencing a bug you can’t replicate? Simply load up their recording to view a live playback of their session.

Stop waiting for support tickets

Most users won’t write a support ticket unless they have to. Capture feedback to spot problems before they develop.

Here's how it works

Observe

A real-time suggestion box on your site, Feedback lets users express frustration or delight about individual parts of your site, right down to the page, form, or image they're looking at. Learn more