HOTJAR ASK | FEEDBACK & SURVEYS
Get continuous, in-the-moment user feedback
Hotjar is the only empathy tool you need to understand how your users really feel. Get valuable insights to improve your product's user experience with Feedback and Survey tools.
See the red feedback button on the right hand of the page? That’s Feedback!
HOTJAR ASK | FEEDBACK & SURVEYS
Get continuous, in-the-moment user feedback
Hotjar is the only empathy tool you need to understand how your users really feel. Get valuable insights to improve your product's user experience with Feedback and Survey tools.
See the red feedback button on the right hand of the page? That’s Feedback!
Over 6.6 million people use Hotjar's tools to give feedback
“With Feedback on the signup page, we spotted bugs we’d never seen before. Suddenly we found users who couldn’t sign up and solved the problem fast.”
"We love Hotjar Feedback because it gives us instant feedback from shoppers. It doesn’t interrupt the checkout flow, and it allows us to fully understand our shopper’s experience, in real-time. This helps us study performance trends and identify shopper concerns."
“Without Hotjar we would still be making decisions based on gut instinct instead of qualitative user feedback.”
Prioritize what to work on next
With feedback scores on every page of your site, you’ll spot the pages that need improvement, fast.
Match feedback with recordings
Is a user experiencing a bug you can’t replicate? Simply load up their recording to view a live playback of their session.
Stop waiting for support tickets
Most users won’t write a support ticket unless they have to. Capture feedback to spot problems before they develop.
Here's how it works
A real-time suggestion box on your site, Feedback lets users express frustration or delight about individual parts of your site, right down to the page, form, or image they're looking at. Learn more
Why Hotjar?
Store feedback forever
Feedback in 40+ languages
Quick & easy installation
GDPR- & CCPA-ready
Share, comment, & integrate with Slack
Qualitative & quantitative data
Start collecting feedback with Hotjar
It only takes a few minutes to get started. Understand how visitors behave on your site—and why—today.
No credit card required
Upgrade anytime
Free forever