Record the user journey on your website with session recording software
Put yourself in your customers’ shoes. Watch their full journey to find and fix issues, fast.
Record the user journey on your website with session recording software
Put yourself in your customers’ shoes. Watch their full journey to find and fix issues, fast.
Hotjar tracks 1.7 billion sessions each year
"Very often, Hotjar shows us things that the numbers themselves can’t tell us. For example, if we watch a Session Recording and see that people are stuck somewhere and they’re hovering their mouse, we know something could be wrong and we can take a closer look."
“By reviewing Recordings and Heatmaps, we could see that users were looking at the benefits of our product. But it seemed like they also wanted more information before making a decision. We included more product information in a smart way and the conversion rate improved by 43%!"
PRODUCT / RECORDINGS
Here's how it works
See why our customers watch 27 million session recordings each year.
Find issues hiding in plain sight. Then zoom out to charts or heatmaps to size them up.
Get started with Recordings
The world's most popular session recording tool. Trusted by over 1,148,546 organizations across 180+ countries. And it’s free.
No credit card required
GDPR- & CCPA-ready
Privacy-first script built for site speed
Block out the noise with 20+ filters
Combine Recordings with these tools—for free
Make smarter decisions backed by a stack of visual insights and user feedback.
Surveys
Pair surveys responses with the related session recording to get the full context
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Feedback
Add context to session recordings to find and fix friction more easily
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Trends
Zoom out to see if that strange user behavior you spotted is part of a pattern
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User Tests
Conduct research at scale
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