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See what your users see with session playback software

Put yourself in your customers’ shoes. Watch their full journey to find and fix issues, fast.

3 team members and a cat watching a recording session

See what your users see with session playback software

Put yourself in your customers’ shoes. Watch their full journey to find and fix issues, fast.

Hotjar tracks 1.7 billion sessions each year

"Very often, Hotjar shows us things that the numbers themselves can’t tell us. For example, if we watch a Session Recording and see that people are stuck somewhere and they’re hovering their mouse, we know something could be wrong and we can take a closer look."
Saurabh Soni, Product Designer at Razorpay
“By reviewing Recordings and Heatmaps, we could see that users were looking at the benefits of our product. But it seemed like they also wanted more information before making a decision. We included more product information in a smart way and the conversion rate improved by 43%!"
Steffen Quistgaard, Senior Marketing Specialist at re:member

PRODUCT / RECORDINGS

Here's how it works

See why our customers watch 27 million session recordings each year.

Find issues hiding in plain sight. Then zoom out to charts or heatmaps to size them up.

Get started with Recordings

The world's most popular session recording tool. Trusted by over 1,148,546 organizations across 180+ countries. And it’s free.

No credit card required

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Combine Recordings with these tools—for free

Make smarter decisions backed by a stack of visual insights and user feedback.