FullStory vs Hotjar
Discover how Hotjar helps 900,000 organizations across the world - and what sets our tool apart from FullStory.
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Hotjar vs FullStory
FullStory is a great behavior analytics tool, but there are a few things Hotjar can offer that may make it a better solution for you. The main difference is that while FullStory also offers heatmaps and recordings, and an option to add an integration with user feedback tools, Hotjar offers you heatmaps, recordings, surveys and user feedback all in one platform.
FullStory also charges per user whereas Hotjar makes it easy to add, share and collaborate with your team members at no extra cost.
Hotjar is the right choice for you when you need:
You want to use heatmaps and session recordings to see what people actually do on your website.
You need real insight about what’s driving or stopping users, and can’t wait weeks to get it: you just want to sign up, get in, and start using a tool quickly.
You don’t have hours to waste learning a complex tool or training your team before they get it.
You want to collaborate with your team and impress your managers with concrete visual proof that what you’re doing is working.
When things aren’t working, you want to have reliable data to back up your requests for change.
You’re after a tool that is affordable so it won’t raise any eyebrows from corporate and take months to get approved.
You’re also after a service that is GDPR-ready and won’t get you into trouble with legal/compliance.
You want a customer support team that has your back and is ready to help whenever you have a question or problem.
Here's how it works
Hotjar is an intuitive, visual way to discover, consolidate, and communicate user needs.