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Hotjar + Jira

Create Jira issues directly from recordings, console errors, feedback and survey responses in Hotjar.


The Hotjar and Jira integration allows you to report and investigate bugs before they become a problem, so your users can enjoy a seamless experience. Easily report a bug once you spot it in a recording, survey, or feedback response, and give devs all the context they need to reproduce and prioritize a fix.

Here’s how it works:

  • Create a Jira issue from a recording in Hotjar. It’ll automatically include a link to your recording for quick access—and quicker fixes.

  • Create a Jira issue from a console error in recordings. As well as a link to the recording, it’ll also include information about the error so engineers know what’s happening under the hood

  • Create a Jira issue from a feedback or survey response. It'll automatically include the full response, the URL where they left the feedback, and a link to the corresponding recording if it’s available.

Key benefits

Speed up bug reporting

Spot a bug in recordings or console errors? Or did a user tell you about an issue in their feedback or survey response? Report it in just a few clicks by creating a Jira issue directly from Hotjar.

Resolve issues and ship faster

Give developers the insight they need to reproduce and resolve issues faster with recording links and console errors automatically added to Jira issues.

Jira 🤝 Hotjar

Report and resolve issues faster with the Hotjar and Jira integration

No credit card required