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Company / Privacy

Company / Privacy

Your privacy & Hotjar

From day one, Hotjar was designed and built with privacy in mind. We wanted to help our customers improve their websites and create better user experiences, while keeping privacy at the core of our software—and we’ve been doing it since 2014.

Today, Hotjar is used on over 900,000 websites in 180+ countries. We believe we have a responsibility to set the example and protect not just the privacy of our customers, but also that of the people who visit their websites—in other words: you.

Improving websites, for you.

Online businesses use Hotjar to create better website experiences.

We record interactions, not your sensitive data.

Hotjar is designed for websites to get insights. And respect your privacy.

We will never share or sell your data.

Not to advertisers. Not to third-party services. Not to anyone.

Request and access your data, anytime.

Your data is stored securely, and you can ask to see it whenever you want.

Tracking: we'll always give you options.

If you prefer websites not to track data about your visit, we can help.

Compliance commitment: GDPR, CCPA, and more.

Our customers can use Hotjar in a compliant manner, for you.

Questions? We’ve got you covered.

From FAQs to in-depth resources - our help center has everything you need to know about Hotjar relating to privacy, compliance, legal, and security.