HOTJAR'S USER TESTING TOOL
See what real users do on your site
Don't spend hours setting up usability tests in your lab. Get faster insights with Hotjar Recordings.
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Session Recordings: the essential user testing tool
Your website's interface should be straightforward and easy to use, and usability testing is an essential step in getting there.
One of the easiest ways to get started with user testing is through Hotjar's Session Recordings, a user testing tool that helps you identify usability issues with your site by just watching real people interact with your site pages and elements. Recordings require little setup and are a simple way to enhance your user research and improve the functionality and effectiveness of your website.
Record the actions of real users
With Hotjar Recordings, you can see the actions that real people take on your website such as mouse clicks, movement, and scrolling.
Spot major problems with your site's intended functionality, watch how people interact with page elements like menus and calls-to-action, and see places where they stumble, u-turn (go back to a previous page quickly after landing on a new one), or completely leave.
Quickly find user behavior insights
No need to manually search through a large list of Recordings. Hotjar’s filters help you narrow down your selection and find the ones you must watch first.
Focus on people who came from a certain referral source, used a mobile device, or clicked repeatedly on a page element, so you can perform the user testing analysis you need.
Usability testing tools you can use right now
When you sign up for Hotjar, you don't just get access to Session Recordings: UX tools such as Heatmaps and Feedback Polls are also available to show you the areas of your website that get the most (and least) action and to help you collect feedback from your visitors.
If you're looking for usability testing tools to run UX research, a combination of Recordings + Heatmaps + Polls gives you clear insight at various points of the customer journey, including before/after running A/B testing or making significant changes to your page and website structure.