Get actionable insights from user recordings in under 2 hours

You can sit in front of hours of recordings and insights might ‘pop out’ at you; but you will get way more out of them if you have a structured approach. To get actionable insight from your recordings quickly on an ongoing basis, follow these steps:

  1. Get ready for a watching session [3:53 - 6:55]

  2. Define the goal of your watching session [6:55 - 11:10]

  3. Use your goal to narrow down the data [11:10 - 23:47]

  4. Know what to spot when you watch [23:47 - 30:31]

  5. Mark recordings so you can find them later [30:31 - 48:43]

  6. Deciding what to action first