Company / About us
Company / About us
On a mission to make the web a better place
We started life in 2014 as a people-first, self-funded, fully-distributed company, dedicated to helping people make websites their users love. Then after seven great years (almost all of which were profitable), we joined forces with Contentsquare to take this mission to the next level.
We’re very proud to serve customers in 180+ countries, and work with the best people around the world: our global team of over 200 Hotjarians works remotely throughout Europe, the Americas, and Africa. Hi 👋
Trusted by 900,000 websites in 180+ countries
What we do
We help you understand how users behave on your site, what they need, and how they feel, fast.
How we work
We want to build a long-lasting, sustainable, and purposeful business with engaged team members and delighted customers.
Great people make the difference in any job. Everyone works hard and the company encourages us to take downtime with generous vacation time and bonuses throughout the year. Lots of opportunities to grow and take on more responsibility.
Hotjar has an incredibly refreshing approach to treating their employees - they don't just say they're going to treat us well. They demonstrably act on it. As well as the freedom and flexibility of being a fully remote company and an insanely great benefits package, the culture at Hotjar is one of growth, support, and fun.
Deeply cares about its customers and team members. No politics, egos, or fake people. Incredible benefits/perks. Quality leadership all-around great company to work for.
Hotjar cares deeply about their staff and they demonstrate this care in tangible ways. I have a very supportive work environment with team members committed to excellence and invested in my growth.
Uncommon transparency in every aspect. Strong focus on career growth and self-development. Unique professional challenges. Great team of smart and open-minded people. Unbelievable perks
Hotjar is a company that truly lives up to its positive reviews. The core values are not just words but are standards the company consistently holds itself to. The executive team is thoughtful in its decision-making and hyper-transparent. All employees are treated with respect and are encouraged to ask any questions.
Mature company, with lots of focus on employee wellbeing and very literate on remote working. Lots of solutions and well thought ideas to bring us closer and keep communication flowing. Work is challenging and great, and the product is ever-evolving and improving. Great focus on customers. It's the first company I've seen with this real application of their values.
Our core values
We love these principles. We live by these principles.
Put our customers at the heart of everything
Our top priority is delivering value to the people that rely on Hotjar to solve their day-to-day challenges.
Be bold and move fast
We pursue big goals by prioritizing brilliantly, taking quick decisions, and delivering incremental change.
Work with respect
We are honest, tolerant, and inclusive. And we measure success not by profits alone, but by contributions to all stakeholders.
Build trust with transparency
We communicate with our team, customers, users, and end-users in a clear, timely, and open way.
Challenge ourselves to grow
We celebrate results and we are always thinking about ways to grow and improve.