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BEHAVIOR ANALYTICS SOFTWARE

Do you really know what’s happening on your website?

Traditional web analytics tools help you track and analyze traffic data. But numbers and graphs alone can’t tell you what’s happening from the perspective of your users — Hotjar will.

No credit card required

BEHAVIOR ANALYTICS SOFTWARE

Do you really know what’s happening on your website?

Traditional web analytics tools help you track and analyze traffic data. But numbers and graphs alone can’t tell you what’s happening from the perspective of your users — Hotjar will.

Trusted by 1,306,323 websites in 180+ countries

No credit card required

56,549 users signed up last month

GDPR- & CCPA-ready

1. What are people actually doing on my website?

Web analytics tools show you the paths people take, the pages they visit, and how long they stay on each. Hotjar helps you understand what visitors actually do on each page, and how they behave throughout their journey on your site.

Despite all the tools we used to measure traffic, such as Google Analytics, we didn’t really know what our users were doing on our website or how they were using our online tool. Our goal was to start optimizing based on data, not assumptions - but we felt like we didn’t have enough information to make our process shorter and more efficient.
Gabriella Popa
Markteter at Bannersnack

2. Why are people getting stuck?

Traditional web analytics helps you determine your most problematic pages. Once your visitors get there, Hotjar reveals what makes them stumble and, eventually, leave.

Very often, Hotjar shows us things that the numbers themselves can’t tell us. For example, If we watch a Session Recording and see that people are struck somewhere hovering their mouse, we know something could be wrong and we can take a closer look.
Saurabh Soni
Product Manager at Razorpay

3. What do my users really think about this page?

Web analytics tools help you identify pages where most of your users convert or abandon your website. Hotjar goes a step further and gives you real user feedback so you can hear in your users’ words why they make the choices they make.

A Hotjar poll is a great way to analyze the checkout from a customer behavior perspective. You can see how customers feel about it, give them an avenue to express their opinion as well. It’s really good to (capture) the voice of the customer.
Noelle Smith
Conversion Analyst at eShopWorld

Hotjar is the perfect complement to your web analytics tool

Hotjar is built to give added depth to the insights you get from traditional web analytics tools.

Using them together, you can answer questions about the behavior and needs of your users that traditional analytics alone can’t answer for you

Understand how users really experience your site.

Hotjar is an intuitive, visual way to discover, consolidate, and communicate user needs.

Observe

Heatmaps visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave. Learn more

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Trusted by 1,148,546 organizations across 180+ countries. It’s free, forever.

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