We wouldn't have been able to identify the problem and fix it so quickly without Hotjar.
Once these glitches were identified, Dave reported changes to his team and their developer started working on them immediately. They then used Hotjar to monitor the outcome and continue testing.
The way your users interact with your webstore can make or break your company sales. Instead of focusing on what you ‘think’ will work, feedback and analytics will give you the power to ‘know’ how your users are interacting with your site which, in turn, will help you make changes that ultimately increase your conversion rate. In Wyldsoon’s case, a few simple changes to their login procedure allowed them to increase their sales significantly.