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Use Hotjar to improve your customer experience

An amazing customer experience begins with solid data. You've got to figure out what your customers need before you can deliver it—Hotjar can help you capture this information with our easy-to-use Survey and Feedback tools!

No credit card required

Use Hotjar to improve your customer experience

An amazing customer experience begins with solid data. You've got to figure out what your customers need before you can deliver it—Hotjar can help you capture this information with our easy-to-use Survey and Feedback tools!

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Over 402 million survey responses collected via Hotjar

Use Hotjar Surveys to improve your customer experience

Success Stories

“The feedback collected from the Hotjar Survey gave us enough confidence to begin designing the new page template. Ultimately, we saw a 10% uplift in conversions”
Eric Peters
Increased conversions by 10%
“We send out surveys to every single churned user and probably get a few insights every single day.”
Luke Calton
Surveyed over 1,000 churned users
“The information gathered from surveys helped us make substantial changes that resulted in a +491% increase in email CTR and a +49% conversion rate increase for our landing pages.”
Dave Powell
Grew conversion rate by 49%
“We use Hotjar Surveys to see how satisfied our customers are with our products, and we report the larger trends.”
Anna Zajac
Surveyed over 10,000 users
“Through surveys we learned the registration form was cumbersome and contained too many fields. Users were leaving throughout this process, abandoning their purchase.”
Dmytro Kukuruza
Increased revenue per user by 11.46%

Hotjar works out of the box on most popular platforms

Connect Hotjar with thousands of popular apps—no code required.

SlackHubspotCreate Trello cards from new Hotjar Survey & Incoming Feedback responses or when a new Recording is collected. Available via Zapier. Microsoft TeamsCreate cards in Miro with new Hotjar Incoming Feedback & Survey responses or based on new Recordings. Available via Zapier.Create Zendesk tickets for new Incoming Feedback & Survey responses. Available via Zapier.Add rows to Microsoft Excel when a new Recording or feedback response is created. Available via Zapier.GmailCreate issues in Jira for new Hotjar Recordings or Survey & Incoming Feedback responses. Available via Zapier.Create Asana tasks for new Survey & Incoming Feedback responses or when a new Recording is created. Available via Zapier.Create Avrio Insights from new feedback responses or new Recordings. Available via Zapier.Update or create users in Intercom when new feedback responses are collected. Available via Zapier.Update records in Salesforce when a new Recording is collected or when feedback responses are created. Available via Zapier.Create or update records in Airtable when a new Recording is collected or when feedback responses are created. Available via Zapier.Add a note to a subscriber when a feedback response is created in Hotjar. Available via Zapier.Send events in Facebook Conversions when feedback is collected in Hotjar. Available via Zapier.Add a Tag to a subscriber in ConvertKit when a feedback response is created in Hotjar. Available via Zapier.Update a Goal or create a Measurement in Google Analytics as new feedback responses or Recordings are created in Hotjar. Available via Zapier.SlackHubspotCreate Trello cards from new Hotjar Survey & Incoming Feedback responses or when a new Recording is collected. Available via Zapier. Microsoft TeamsCreate cards in Miro with new Hotjar Incoming Feedback & Survey responses or based on new Recordings. Available via Zapier.Create Zendesk tickets for new Incoming Feedback & Survey responses. Available via Zapier.Add rows to Microsoft Excel when a new Recording or feedback response is created. Available via Zapier.GmailCreate issues in Jira for new Hotjar Recordings or Survey & Incoming Feedback responses. Available via Zapier.Create Asana tasks for new Survey & Incoming Feedback responses or when a new Recording is created. Available via Zapier.Create Avrio Insights from new feedback responses or new Recordings. Available via Zapier.Update or create users in Intercom when new feedback responses are collected. Available via Zapier.Update records in Salesforce when a new Recording is collected or when feedback responses are created. Available via Zapier.Create or update records in Airtable when a new Recording is collected or when feedback responses are created. Available via Zapier.Add a note to a subscriber when a feedback response is created in Hotjar. Available via Zapier.Send events in Facebook Conversions when feedback is collected in Hotjar. Available via Zapier.Add a Tag to a subscriber in ConvertKit when a feedback response is created in Hotjar. Available via Zapier.Update a Goal or create a Measurement in Google Analytics as new feedback responses or Recordings are created in Hotjar. Available via Zapier.

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Bring the voice of the customer to your decision-making with on-site and external Surveys.

Unlimited surveys on paid plans

Store survey responses forever

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