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Highlights is the tool I needed in order to convey what I'm seeing to busy executives and technical leads from whom I need buy-in. It drives near immediate understanding and clarity around what I'm asking for and why. The Collections view basically creates a visual report of all the evidence I have for a given case. Here's how much this hurts (one Highlight); click on the rest of these if you can stomach it (a Collection of Highlights)
John Gilmore
Sales Ops Manager at ClassHero