HOTJAR WITH SLACK
Use Hotjar and Slack to improve team communication and spot issues fast
Hotjar's Slack integration allows you to receive and share insights from Feedback, Session Recordings, and Surveys right in your team’s Slack workspace—no developers or coding required.
HOTJAR WITH SLACK
Use Hotjar and Slack to improve team communication and spot issues fast
Hotjar's Slack integration allows you to receive and share insights from Feedback, Session Recordings, and Surveys right in your team’s Slack workspace—no developers or coding required.
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Benefits of integrating Hotjar with Slack
Improve communication with your team
Discuss insights in the moment and ensure your team is aware of critical issues.
Cross-functional team alignment
Forward important information from your Hotjar Slack channel to other teams to keep everyone in the loop.
Resolve critical issues and bugs faster
Spot and communicate issues right away so they get fixed faster.
Only send the data you want
Control which Recordings are sent to Slack through segments and filters, so you aren’t bombarded with irrelevant data.
Key insights in one place
Centralize your most important user insights and conversations in your Slack.
Keep your team motivated
Fresh and immediate insight keeps teams motivated and involved throughout the entire project.
How to connect Hotjar and Slack
Connecting Hotjar to Slack is a quick and simple process. Before trying to connect the two, keep in mind:
You need a Hotjar Business account
Only an Admin or the Account Owner of your Hotjar account can turn on the Slack integration
You need the Hotjar Tracking Code installed on your website
You need to have Surveys, Session Recordings, or Feedback active and collecting data to forward to your Slack channels
After checking off the above items, you can follow these steps to enable the Slack integration.
“Using Hotjar filters, I was able to home in on every recording of users who fail to onboard and use the automated integration to send them straight to Slack. That way, as soon as something goes wrong, I’m able to see the issue in Slack and coordinate with the team.”
How Hotjar works
Understand how users really experience your site.
Heatmaps
Visualize user behavior
Heatmaps visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
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Recordings
See what your users see
Get live playbacks of users on your site. Improve your site on-the-fly by watching full recordings of each visit. You can see things like clicks, mouse movements, u-turns, and rage clicks.
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Feedback
Discover how users feel
A real-time suggestion box on your site where users express frustration or delight about individual parts of a page. Get direct feedback in-the-wild across your site or product.
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Surveys
Hear from your users
Create and use targeted surveys to get a better understanding of your users. Send surveys to users in the moment (not weeks later) to validate your ideas in real time.
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Slack 🤝 Hotjar
Improve communication with your team and share product experience insights more easily than ever before.
