Hotjar NPS Surveys

Launch NPS surveys to get powerful in-the-moment customer insights

The Hotjar Net Promoter Score survey template lets you measure how likely someone is to recommend you to a friend or colleague on a scale of 1–10. Measure long-term loyalty and happiness the tried-and-tested way.

Hotjar is free forever. Upgrade anytime.

G2
Capterra

Hotjar NPS Surveys

Launch NPS surveys to get powerful in-the-moment customer insights

The Hotjar Net Promoter Score survey template lets you measure how likely someone is to recommend you to a friend or colleague on a scale of 1–10. Measure long-term loyalty and happiness the tried-and-tested way.

Hotjar is free forever. Upgrade anytime.

G2
Capterra

Why businesses love using Hotjar Surveys

“The feedback collected from the Hotjar Survey gave us enough confidence to begin designing the new page template. Ultimately, we saw a 10% uplift in conversions.”
Eric Peters
Increased conversions by 10%
“The information gathered from surveys helped us make substantial changes that resulted in a +491% increase in email CTR and a +49% conversion rate increase for our landing pages.”
Dave Powell
E-commerce Conversion Manager

Fast-track your research with Hotjar AI

Create surveys in seconds and analyze responses automatically. Let Hotjar AI handle the legwork while you focus on actionable user insights.

Here's how it works

Ask
New AI features

Surveys bring voice-of-customer to your decision-making. Gathering evidence for a new product or feature? Use Hotjar's AI-powered surveys to validate your ideas fast. Learn more

Observe
Engage

Templates for all types of surveys

Don’t take our word for it, try it yourself with a pre-built template. 

Some of the world's largest sites use Hotjar Surveys. Over 402 million responses collected!

Get started with Surveys

Bring the voice of the customer to your decision-making. It only takes a few minutes to create your first survey.

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