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Do Not Track

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Do you want to tell Hotjar not to collect your data?

Hotjar’s behavior analytics software is designed to give website owners an aggregated view of their users’ behavior while browsing their site. This provides website owners with the insights needed to improve the overall experience for their users. Hotjar is not designed to track individual users.

At Hotjar we take privacy rights seriously. Any data our service captures about you is processed and stored in a way that is designed to protect you and your information.

It is the responsibility of the website owner to obtain consent to collect and/or process your data when browsing on their site and to allow you to withdraw that consent in accordance with data privacy laws.

That said, we know and respect that some people might prefer to have Hotjar not process their information across any site on the web and we want to make it as easy as possible for you to make a ‘Do Not Track’ request to our servers. We've included a detailed guide on how to do this below.

This method involves changing a setting in your browser. This means it is not specific to Hotjar and will not be undone when you clear cookies.

Before collecting your data, Hotjar always checks to see if you have enabled the ‘Do Not Track’ setting in your browser. If you wish to prevent Hotjar from collecting your data, as well as other services that check for this setting in advance, you can do so by following the instructions below.

Important to note:

  • You will need to take this same action for all browsers that you use where you do not want Hotjar or similar services to collect your data.

  • The do not track setting is respected by Hotjar but not all other tracking services do the same.

  • Enabling the do not track browser setting may also block some other non-similar services.

  • This setting will not be affected by deleting cookies.

  • The do not track setting does not work in all browsers and may be impacted by future browser updates. If in doubt, check back here for updates.

How to install the Do Not Track header

  1. To update your settings, please go to Safari preferences (cmd + , or click "Safari" > "Preferences..." in the menu bar).

  2. Click on "Privacy".

  3. Tick the "Ask websites not to track me" checkbox.

For more information, please visit the documentation.

  1. To update your settings, please go to Firefox preferences (cmd + , or click "Firefox" > "Preferences..." in the menu bar).

  2. Click on "Privacy & Security".

  3. In the "Content Blocking" section under

    Send websites a "Do Not Track" signal that you don't want to be tracked

    , choose "Always".

For more information, please visit the documentation.

  1. To update your settings, please go to Chrome settings (cmd + , or click "Chrome" > "Preferences..." in the menu bar).

  2. At the bottom click "Advanced".

  3. Under "Privacy and security" turn Send a "Do Not Track" request with your browsing traffic on.

For more information, please visit the documentation.

  1. To update your settings, please go to Opera preferences (cmd + , or click "Opera" > "Preferences..." in the menu bar).

  2. Click on "Advanced".

  3. Click on "Privacy & Security".

  4. Under "Privacy and security" turn the

Send a "Do Not Track" request with your browsing traffic

switch on.

For more information, please visit the documentation.

  1. To update your settings, please go to Firefox preferences (cmd + , or click "Firefox" > "Preferences..." in the menu bar).

  2. Click on "Privacy & Security".

  3. In the "Content Blocking" section under

    Send websites a "Do Not Track" signal that you don't want to be tracked

    , choose "Always".

For more information, please visit the documentation.

  1. To update your settings, please go to Chrome "Settings" from the menu button.

  2. At the bottom click "Advanced".

  3. Under "Privacy and security" turn

Send a "Do Not Track" request with your browsing traffic

on.

For more information, please visit the documentation.

  1. To update your settings, please go to Opera settings (alt + P or click "Menu" > "Settings").

  2. Click on "Advanced".

  3. Click on "Privacy & Security".

  4. Under "Privacy and security" turn the

Send a "Do Not Track" request with your browsing traffic

switch on.

For more information, please visit the documentation.

  1. To update your settings, please go to IE tools (cog wheel icon).

  2. Click on "Safety".

  3. Click on "Turn on Do Not Track requests".

  4. In the confirmation dialog click "Turn on".

For more information, please visit the documentation.

  1. To update your settings, please go to Edge "Settings" from the menu button.

  2. Click on "Privacy & Security".

  3. Turn the Send Do Not Track requests switch on.

For more information, please visit the documentation.

  1. To update your settings, please go to Safari settings on your iOS device.

  2. Enable the "Ask Websites Not To Track Me" toggle.

For more information, please visit the documentation.

This feature is not available on iOS at the moment. For more information, please visit the documentation.

  1. To update your settings, please go to Firefox "Settings" from the menu button.

  2. Click on "Privacy".

  3. Turn on the "Do not track" switch.

For more information, please visit the documentation.

  1. To update your settings, please go to Chrome "Settings" from the menu button.

  2. Click on "Privacy".

  3. Click on "Do Not Track".

  4. Turn on the switch.

For more information, please visit the documentation.

  1. To update your settings, please go to IE "Settings" from the menu button.

  2. Click on "advanced settings".

  3. Check the Send a Do Not Track request to websites you visit box.

For more information, please visit the documentation.