Learn / Product Forge
Here’s where great product teams learn how to become unstoppable.
How product teams can create customer delight (and why it matters)
Many product teams have a problem solution mindset, building features and experiences designed to solve a specific problem for a specific user.
That’s important, of course—but sustainable, lasting business growth means more than satisfying customers and meeting their expectations. Building customer delight into your product is what drives product-led growth.
Organizational awareness: 9 tips for product teams
In the second quarter of 2021, we surveyed our customers to get insights into their day-to-day experience working on a product team. We learned that organizational awareness is one of the most challenging aspects of being a product team member.
Article - 16 min read
19 product monitoring metrics every PM should track
Building a product that people love starts with identifying a real human need. But once your solution is up and running, how do you make sure it continues to provide long-term customer and business value?
Monitoring product metrics—like monthly active users and product adoption rate—ensures that the product you think your customers want is actually something they can’t live without.
Product team culture
What is product operations and why it might be important for you
If your business is growing fast, it might be time to hire a product operations manager. Melany Bascome tells us how the role works at Hotjar.
Product marketing vs growth marketing: what’s the difference?
Product marketing and growth marketing are essentially two approaches to the same two problems: how to attract customers, and how to keep those customers happy enough to stick around.
10 inspiring product podcasts to listen to right now
Product podcasts offer fresh ideas, insights, and inspiration to keep product teams competitive.
12 best product monitoring tools for cross-functional product teams
To continuously improve your product and deliver an excellent user experience, you need reliable data about your product's performance and your customers' interactions with it.
Product monitoring tools give you insights to uncover the strengths and weaknesses of your product, and help prioritize initiatives for further optimization efforts.
Product team culture
A day in the life of a product manager—what does a PM do?
What exactly does a product manager (PM) do in a day or a week? Are most days the same? This blog post will walk you through what a product manager gets up to in a day.
How product-led growth is a sustainable growth strategy
Product-led growth is a popular strategy for sustainable growth in the startup world. Find out what it is and how to implement it to accelerate growth.
A guide to the product management career path
Curious about the product management career trajectory? Learn how to break into and climb the ladder on the product management career path.
Why every product team structure should include a product marketer
Is there a product marketer on your product team? If not, learn why including one in your product team structure is vital to product success.