Product / Surveys
Make user-led decisions
Don’t settle for guesswork. Use AI-powered surveys to validate ideas and improve user experience across your site and product.
Over 402 million survey responses collected via Hotjar
Curious to see how it works? Here's an embedded survey for you to try.
Combine Surveys with these tools—for free
Make smarter decisions backed by a stack of visual insights and user feedback.
Set up surveys on underperforming pages you spot in heatmaps with a single click
Watch session recordings tied to specific survey responses to get more context
Dive deeper by watching session recordings tied to survey responses. See actions alongside words for a fuller picture.
Compare feedback scores across pages to spot problems
Access both survey responses and Feedback data for a better understanding of user preferences, pain points, and suggestions.
Follow up on surveys with face-to-face interviews to deepen your understanding
Invite survey respondents to an interview to ask follow-up questions. Talk 1-on-1 with your users to really understand their experience.
Here's how others use Surveys
“The feedback collected from the Hotjar Survey gave us enough confidence to begin designing the new page template. Ultimately, we saw a 10% uplift in conversions”
“We send out surveys to every single churned user and probably get a few insights every single day.”
“The information gathered from surveys helped us make substantial changes that resulted in a +491% increase in email CTR and a +49% conversion rate increase for our landing pages.”
“We use Hotjar Surveys to see how satisfied our customers are with our products, and we report the larger trends.”
“Through surveys we learned the registration form was cumbersome and contained too many fields. Users were leaving throughout this process, abandoning their purchase.”