🔥 Big news: user interviews have come to Hotjar! Read more

Product / Surveys

Hear from users

Bring the voice of the customer to your decision-making with on-site and external Surveys.

On-site surveys appear whenever you need them during the user journey. Capture in-the-moment feedback by launching your surveys the way you like: using a popup or sending them a link.

Over 402 million survey responses collected via Hotjar

Validate your plans with user feedback

De-risk big projects by surveying your users to learn what they think about your latest plans.

Learn the real reasons why customers churn

Send a survey to customers at the moment they churn to understand why they're leaving, in their own words.

Collect an ever-growing pool of new ideas

On-site surveys give you a constant stream of great suggestions to improve your product. 

Templates for all types of surveys

Don’t take our word for it, try it yourself with a pre-built template. 

Three other tools available on every Hotjar plan

Surveys are powerful alone, but even better when used alongside these tools.

Here's how others use Surveys

A few more reasons to try Hotjar’s Surveys

Unlimited surveys

No cap on the number of surveys you can create on all of our paid plans.

No storage limits

Keep survey responses for as long as you need with no caps on storage.

Customizable design

Pick the survey color, branding, and design to match your brand.

Share feedback fast

With over dozens of integrations, you can auto-send survey responses to all your favorite apps.

Easy installation

Set up surveys across your site using just one script.

Reliable customer support

Got a question for us? We'll get back to you within two working days.

Get started with Surveys

Over 402 million people from 180 different countries have left feedback via Hotjar Surveys.

No credit card required

Unlimited surveys on paid plans

Store survey responses forever

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GDPR- & CCPA-ready