Hotjar basics
New to Hotjar? Start here.
Getting your first wins
Actionable ideas to get started with heatmaps and recordings.
Understanding why people leave
Investigate what causes people to abandon your site or app.
Collecting quality user feedback
Ask the right questions and use the answers to improve.
- The beginner’s guide to website feedback with 10 practical use cases
- An introduction to Incoming Feedback
- How to use open-ended questions
- Survey questions 101
- Poll & Survey sample size calculator
- Poll and Survey analysis template (.xls)
- 15-minute poll kit
- Everything you need to know about Net Promoter Score
Making ongoing improvements
Continuous improvement and techniques for using Hotjar every day.