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Learn / Survey Templates / Survey Template
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Customer effort score survey
Customer satisfaction & NPS®
Product research
Product feedback
Hotjar team
Last updated
14 Mar 2023
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FAQs
What is Customer Effort Score score?
How is Customer Effort Score calculated?
Why is Customer Effort Score important?
What’s a good Customer Effort Score?
Can I edit the Customer Effort Score survey?
Can I add more questions?
How long will this survey stay active?
Where will people answer the survey?
Do you have any other survey templates?
Can I see what the Customer Effort Score survey looks like?
Is it really free?
What benefits do I get with a paid plan?
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