Heatmaps
Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire.
Click Heatmaps
Move Heatmaps
Scroll Heatmaps
Download and share Heatmaps
Heatmaps split by device type
Visitor Recordings
See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site. By seeing your visitor’s clicks, taps and mouse movements you can identify usability issues on the fly and issues they encounter.
Replay sessions of real site visitors.
Tag Recordings
View user actions and take notes
Share Recordings with anyone
Easily filter your Recordings
Suppress keystrokes and text
Conversion Funnels
Where are your visitors dropping off? – Find the biggest opportunities for improvement and testing by identifying on which page and at which step most visitors are leaving your site.
Define unlimited steps
Watch recordings of dropoffs
Form Analysis
Feedback Polls
Understand the reasons behind behavior – Improving the performance and experience of your website starts with understanding what your visitors want and what's preventing them from achieving it. Target questions to specific visitors anywhere on your web and mobile site.
Get feedback directly from site visitors
Multiple question types including NPS
Visualize feedback and results
Customizable widget
Incoming Feedback
Instant visual feedback – Give your visitors an easy way to leave instant visual feedback on your website or app. See what people love and hate, identify issues, and find opportunities for growth.
Feedback with context
Visual feedback dashboard
Sentiment monitoring across all pages
Customizable widget
Surveys
Get to know your audience better – Build your own responsive surveys using an easy editor. Collect responses in real-time from any device. Distribute your surveys using web links, emails or invite your visitors just before they abandon your site to uncover their objections or concerns.
Create easy to use, cross-device surveys
Multiple question types including NPS
Easily invite site visitors to participate
Visualize results per question
Recruit Test Users
Unlimited team members
We have no user limits on any plan. Invite all your team and clients at no added cost!
Multi-device support
All our features track and work on Desktop, Mobile and Tablet versions of your website.
Easy Installation
Installation is quick and simple using one script with support for tag managers and hundreds of platforms.
Powerful targeting
Target visitors using URLs, device or custom javascript triggers, and User Attributes.
Unlimited responses
There are no limits to how many responses you can collect using our feedback tools.
Behaviour logic
Decide when feedback widgets should show such as on-exit intent or a custom delay.
Ready localized
Feedback tools come ready localized in over 40 languages.
Export & Share
Export responses you collect in CSV or XLSX format. Share Heatmaps or Recordings with your colleagues and clients.
Block IPs
Exclude tracking yourself, your team or your clients in Hotjar by blocking their IPs.