visually represent where users
click, move, and scroll on your
site. With this context, you'll
learn how users really behave.
1. Discover what attracts
See the elements of a page that capture
attention so you can deliver the right
information to your users at the right
2. See where user attention
Remove the guesswork and learn where
users drop off your page. Discover
practical ways design and copy can keep
3. Observe behavior changes after
Hotjar's integrations provide context
during experiments. See where users
move, click and scroll in both your
control and test.
4. Compare engagement on different
Spot problems on mobile like unclickable
elements or broken forms by switching
between desktop, tablet, and mobile
See what your users see
are live playbacks of users on
your site. Watch full recordings
of each visit, including the
clicks, mouse movements,
U-turns, and rage clicks.
Identify issues on the fly and
spot solutions in seconds.
1. Understand your key user
Upload your own custom data and filter
Recordings by specific cohorts like
loyal customers, churn risks, or big
2. Learn why users don't
Filter Recordings to see users rage
clicking on your forms, failing to visit
specific URLs, and even new users
struggling to sign-up.
3. Make sense of web
Recordings show when users bounce, exit,
and drop-off, helping you understand why
your site is underperforming.
4. Spot problems, pain points, and
Watch users rage clicking and U-turning
on your site. Discover frustration
points quickly to keep your users
Hear from users
bring voice-of-customer to your
evidence for a new product or
feature? Use a targeted Survey
to validate your ideas and
better understand your
1️. Build Surveys that users want
Customize Surveys to encourage better
responses. Pick a template to measure
CES, CSAT, and NPS or start from
2. Find out why customers
Build Surveys to discover pain points,
recruit users for interviews and learn
what customers can't live without.
3. Learn what barriers hold users
Want to know why users consistently
bounce? Ask them. With no Survey limits
and flexible targeting you'll learn why
4. Discover why users love your
Ask users why they log in every day.
Learn what users really love, not just
what they click on the most.
Get feedback with context
A real-time suggestion box on your
lets users express frustration or
delight about individual parts of
your site, right down to the page,
form, or image they're looking at.
1. Capture feedback in the
The best feedback is collected as a user
experiences your site. Don't wait.
Capture reliable feedback in the moment.
2. Benchmark pages to spot
With users rating each page during their
session, you can reliably spot
underperforming pages in seconds.
3. Identify what part of your site
gets the most attention
Users can give feedback on specific
parts of each page helping you discover
the problematic elements.
4. Watch unhappy customers
Filter Recordings to view users who
leave negative feedback. See the user's
negative experience through their own
It's free, fast, and easy to get started
It only takes a few minutes to install the
script and get started