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Employee feedback survey

Improve your workplace by gathering actionable employee feedback at scale

Customer satisfaction & NPS®

Last updated

20 Jul 2023

Reading time

3 min


Get started with this template today.

Giving and receiving feedback is an essential ingredient for the long-term success of any organization or any relationship for that matter. Companies are built on professional relationships, and the strongest relationships are built on effective communication.

With this employee feedback survey template, you’ll get a template to learn more about your employees and gather ideas to help you improve. If you’re unsure what employee feedback is or how you analyze it, then start by reading our guide.

With this survey, you'll:

  • Get a sense check on how employees are feeling

  • Spot what’s working well for your employees

  • Learn what’s needed to make work better

  • Help your managers improve

Make it your own:

  • Tweak each question in the template or add your own

  • Change the color scheme

  • Remove Hotjar branding (with Scale and Business plans)

  • Pick between full screen, pop-up or external link Surveys

What is employee feedback? And why is it important?

Employee feedback is any information exchanged by employees (formally or informally) regarding their performance, skills, or ability to work within a team. Both supervisors and peers may deliver feedback, and when done tactfully, the process can create a stronger, more harmonious workplace.

Positive and negative feedback is important because it helps break bad habits, reinforces positive behavior, and enables teams to work more effectively toward their goals.

At Hotjar, we use a short questionnaire with this template, that every Hotjar employee fills out regularly (weekly or bi-weekly), which their team lead reviews. 

To replicate these questions, you can use this employee feedback survey template. It comes packed with all the questions you need. What’s more, the template is fully customizable, meaning you can change the question order, add your questions, and tweak the design.

3 questions you’ll be able to answer

How are employees feeling, week by week? 

If you send out this employee feedback survey to your staff on a weekly basis, you’ll be able to determine how mood changes over time. This will help you spot any issues before they develop and get a general sense check on how your staff feel. 

What would make the workplace better? 

Many of us will have worked at a company where some of the ideas to improve work just haven’t resonated. All to often, ideas that sound great in the boardroom just don’t chime with what employees really want. To better understand your workforce, you should ask employees for their ideas to make the workplace better with this survey template. 

How can our managers improve?

Providing valuable feedback to managers is tough. It’s rare that someone will sit in on a one-on-one with a direct report to let the manager know how their performing. And often it’s difficult to ask a direct report for that feedback. With this survey template, employees are asked what their manager should start, stop, and continue. This offers valuable feedback to managers.

Set up the employee feedback survey in seconds

Getting started with the employee feedback survey is fast and easy. Start by clicking the ‘Get started with this template’ link at the top of the page. 

Once you’ve pressed that you’ll be asked to create an account and verify your email. 

After you’re verified, you’ll be taken straight to the survey template which will be ready for you to send out to customers to start collecting insights. 

However, you’ll also have the option to install the Hotjar tracking code on your site. This tracking code will allow you to host the survey live on your site rather than via an external URL. This might be useful if you want to show the employee feedback survey to users on a certain page. It’ll also mean you’ll be able to access all four of the Hotjar features.

Don’t worry, installing the tracking code won’t slow your website down. And it doesn’t cost you anything (our free plans are free forever). So, to set up your full Hotjar account and install the tracking code, follow these steps.


Get started with this template today.