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Hotjar Surveys

How well do you understand your customers?

With Hotjar, you build your own surveys to collect insights into what your customers think about and need from you.

Hotjar Surveys

How well do you understand your customers?

With Hotjar, you build your own surveys to collect insights into what your customers think about and need from you.

Over 402 million survey responses collected via Hotjar

How it works

Bring the voice of the customer to your decision-making with on-site and external Surveys.

On-site surveys appear whenever you need them during the user journey. Capture in-the-moment feedback by launching your surveys the way you like: using a popup or sending them with a link.

Ready to get started with Surveys?

“The feedback collected from the Hotjar Survey gave us enough confidence to begin designing the new page template. Ultimately, we saw a 10% uplift in conversions”
Eric Peters
Increased conversions by 10%
“We send out surveys to every single churned user and probably get a few insights every single day.”
Luke Calton
Surveyed over 1,000 churned users
“The information gathered from surveys helped us make substantial changes that resulted in a +491% increase in email CTR and a +49% conversion rate increase for our landing pages.”
Dave Powell
Grew conversion rate by 49%
“We use Hotjar Surveys to see how satisfied our customers are with our products, and we report the larger trends.”
Anna Zajac
Surveyed over 10,000 users
“Through surveys we learned the registration form was cumbersome and contained too many fields. Users were leaving throughout this process, abandoning their purchase.”
Dmytro Kukuruza
Increased revenue per user by 11.46%

Surveys FAQs

Get started with Surveys

Over 402 million people from 180 different countries have left feedback via Hotjar Surveys.

No credit card required

Unlimited surveys on paid plans

Store survey responses forever

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GDPR- & CCPA-ready