Hotjar Surveys

Launch surveys to get powerful customer insights

Hotjar lets you build your own on-site and external surveys to collect insights and learn what your customers think about your product and need.

Hotjar Surveys

Launch surveys to get powerful customer insights

Hotjar lets you build your own on-site and external surveys to collect insights and learn what your customers think about your product and need.

Hotjar is free forever. Upgrade anytime.

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Capterra

Why businesses love using Hotjar Surveys

Validate your plans with user feedback

De-risk big projects by surveying your users to learn what they think about your latest plans.

Learn the real reasons why customers churn

Send a survey to customers at the moment they churn to understand why they're leaving, in their own words.

Collect an ever-growing pool of new ideas

On-site surveys give you a constant stream of great suggestions to improve your product. 

Here's how it works

Observe

Surveys bring voice-of-customer to your decision-making. Gathering evidence for a new product or feature? Use a targeted Survey to validate your ideas and better understand your users. Learn more

Ask
Engage

Why Hotjar Surveys?

Curated templates for CSAT, NPS, product feedback & more

Prepopulated questions

Multiple choice or open-ended

NPS®️, scale ratings, and checkboxes

Brand with your colors & company logo

Pop-up, full screen, or external link Surveys

Reach specific people with event targeting

Measure completion rates and drop-offs

Send responses off to Slack and Zapier

Some of the world's largest sites use Hotjar Surveys. Over 402 million responses collected!

Start surveying your customers today

Bring the voice of the customer to your decision-making. It only takes a few minutes to create your first survey.

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Free forever