Hotjar Surveys
Launch surveys to get powerful customer insights
Hotjar lets you build your own on-site and external surveys to collect insights and learn what your customers think about your product and need.
Hotjar Surveys
Launch surveys to get powerful customer insights
Hotjar lets you build your own on-site and external surveys to collect insights and learn what your customers think about your product and need.
Why businesses love using Hotjar Surveys
“The feedback collected from the Hotjar Survey gave us enough confidence to begin designing the new page template. Ultimately, we saw a 10% uplift in conversions.”
“The information gathered from surveys helped us make substantial changes that resulted in a +491% increase in email CTR and a +49% conversion rate increase for our landing pages.”
Validate your plans with user feedback
De-risk big projects by surveying your users to learn what they think about your latest plans.
Learn the real reasons why customers churn
Send a survey to customers at the moment they churn to understand why they're leaving, in their own words.
Collect an ever-growing pool of new ideas
On-site surveys give you a constant stream of great suggestions to improve your product.
Here's how it works
Surveys bring voice-of-customer to your decision-making. Gathering evidence for a new product or feature? Use a targeted Survey to validate your ideas and better understand your users. Learn more
Why Hotjar Surveys?
Curated templates for CSAT, NPS, product feedback & more
Prepopulated questions
Multiple choice or open-ended
NPS®️, scale ratings, and checkboxes
Brand with your colors & company logo
Pop-up, full screen, or external link Surveys
Reach specific people with event targeting
Measure completion rates and drop-offs
Send responses off to Slack and Zapier
Some of the world's largest sites use Hotjar Surveys. Over 402 million responses collected!
Start surveying your customers today
Bring the voice of the customer to your decision-making. It only takes a few minutes to create your first survey.
No credit card required
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Free forever