Launch surveys to get powerful customer insights
Hotjar lets you build your own on-site and external surveys to collect insights and learn what your customers think about your product and need.
How successful businesses use Hotjar Surveys
“The feedback collected from the Hotjar Survey gave us enough confidence to begin designing the new page template. Ultimately, we saw a 10% uplift in conversions.”
“The information gathered from surveys helped us make substantial changes that resulted in a +491% increase in email CTR and a +49% conversion rate increase for our landing pages.”
Validate your plans with user feedback
De-risk big projects by surveying your users to learn what they think about your latest plans.
Learn the real reasons why customers churn
Send a survey to customers at the moment they churn to understand why they're leaving, in their own words.
Collect an ever-growing pool of new ideas
On-site surveys give you a constant stream of great suggestions to improve your product.
Here's how it works
Hotjar is an intuitive, visual way to discover, consolidate, and communicate user needs.
Quick & easy installation
GDPR- & CCPA-ready
Built-in sharing & collaboration features
Qualitative & quantitative data
Plugins & integrations with popular tools
No. 1 heatmaps & session replay tool
Some of the world's largest sites collected over 402 million survey responses
Start surveying your customers today
Bring the voice of the customer to your decision-making. It only takes a few minutes to create your first survey.
No credit card required