🔥 Big news: user interviews have come to Hotjar! Read more

Hotjar Surveys

Launch surveys to get powerful customer insights

Hotjar lets you build your own on-site and external surveys to collect insights and learn what your customers think about your product and need.

Hotjar Surveys

Launch surveys to get powerful customer insights

Hotjar lets you build your own on-site and external surveys to collect insights and learn what your customers think about your product and need.

Hotjar is free forever. Upgrade anytime.

G2
Capterra

How successful businesses use Hotjar Surveys

Validate your plans with user feedback

De-risk big projects by surveying your users to learn what they think about your latest plans.

Learn the real reasons why customers churn

Send a survey to customers at the moment they churn to understand why they're leaving, in their own words.

Collect an ever-growing pool of new ideas

On-site surveys give you a constant stream of great suggestions to improve your product. 

Here's how it works

Hotjar is an intuitive, visual way to discover, consolidate, and communicate user needs.

Observe

Heatmaps visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave. Learn more

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Engage

Why Hotjar?

Quick & easy installation

GDPR- & CCPA-ready

Built-in sharing & collaboration features

Qualitative & quantitative data

Plugins & integrations with popular tools

No. 1 heatmaps & session replay tool

Some of the world's largest sites collected over 402 million survey responses

Start surveying your customers today

Bring the voice of the customer to your decision-making. It only takes a few minutes to create your first survey.

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Free forever