Hotjar Surveys

Launch surveys to get powerful customer insights

Hotjar lets you build your own on-site and external surveys to collect insights and learn what your customers think about your product and need.

Hotjar Surveys

Launch surveys to get powerful customer insights

Hotjar lets you build your own on-site and external surveys to collect insights and learn what your customers think about your product and need.

Start free with email

Start free with Google

Hotjar is free forever. Upgrade anytime.

Why businesses love using Hotjar Surveys

“The feedback collected from the Hotjar Survey gave us enough confidence to begin designing the new page template. Ultimately, we saw a 10% uplift in conversions.”

Eric Peters

Increased conversions by 10%

“The information gathered from surveys helped us make substantial changes that resulted in a +491% increase in email CTR and a +49% conversion rate increase for our landing pages.”

Dave Powell

E-commerce Conversion Manager

Validate your plans with user feedback

De-risk big projects by surveying your users to learn what they think about your latest plans.

Learn the real reasons why customers churn

Send a survey to customers at the moment they churn to understand why they're leaving, in their own words.

Collect an ever-growing pool of new ideas

On-site surveys give you a constant stream of great suggestions to improve your product.

Here's how it works

Observe

Surveys bring voice-of-customer to your decision-making. Gathering evidence for a new product or feature? Use a targeted Survey to validate your ideas and better understand your users. Learn more