1.7 billion new sessions are recorded in Hotjar every year
With Recordings, you understand:
Your key user segments
"Hotjar helped us understand all the different ways people used our products – helping us optimize our designs."
Saurabh Soni
Product Designer, Razorpay
With Recordings, you understand:
Why users don't convert
"The biggest win came in just two days. We were able to identify an elusive bug that had been causing us headaches for months and fix it."
Jacob Pitcher
Customer Experience, HeyOrca!
With Recordings, you understand:
Web analytics
"We used Hotjar's insights to figure out why users dropped off. It enabled us to test a few real solutions instead of chasing hypothetical solutions based on guesswork."
Piriya Kantong
Senior Analyst, Zenprint
See what your users see
I clearly remember doing a presentation for my boss’s boss. I showed him a Hotjar Recording of a live user session. In it, you could see [the user’s] frustration—they were moving their mouse wildly and clicking and nothing was happening. Being able to give that outside perspective was great.
Dave Powell
E-commerce Conversion Manager, TomTom
“One day we noticed a huge drop in conversions from our signup page. Using Recordings, we discovered that the autocomplete feature was broken, so we fixed it and conversions went back up immediately.”
Juan Fernandez
Solved a business crucial bug in minutes