Over 402 million survey responses collected via Hotjar
With Surveys, you understand why users:
Stop using your product or service
Finding out why customers left can help reveal how to improve your product if competitors are stealing your users, and whether your pricing is right.
Churn survey
Learn why users stopped using your product
With Surveys, you understand why users:
Bounce
Visitors may exit a site for a number of reasons. Whatever the reason, you need to know why visitors are leaving.
Exit-intent survey
Capture feedback before a visitor leaves and learn why they exit your site.
With Surveys, you understand why users:
Love your product
If you’re starting a new business, launching a product in a new market, or simply trying to achieve growth by finding new demand—you’ll need product-market fit.
Product market fit survey
Collect insights to determine your product-market fit
Hear from users
“The feedback collected from the Hotjar Survey gave us enough confidence to begin designing the new page template. Ultimately, we saw a 10% uplift in conversions”
Eric Peters
Increased conversions by 10%
“We send out surveys to every single churned user and probably get a few insights every single day.”
Luke Calton
Surveyed over 1,000 churned users
“The information gathered from surveys helped us make substantial changes that resulted in a +491% increase in email CTR and a +49% conversion rate increase for our landing pages.”
Dave Powell
Grew conversion rate by 49%
“We use Hotjar Surveys to see how satisfied our customers are with our products, and we report the larger trends.”
Anna Zajac
Surveyed over 10,000 users
“Through surveys we learned the registration form was cumbersome and contained too many fields. Users were leaving throughout this process, abandoning their purchase.”
Dmytro Kukuruza
Increased revenue per user by 11.46%
Seamlessly integrates with most popular platforms
