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🔥 Read it while it’s hot: February 2024 updates in the Hotjar world

February’s update is all about frustration 😤

Last updated

22 Feb 2024

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1 min

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No, we don’t mean failed New Year’s fitness resolutions.

(Anyway, baking bread is exercise! Kneading dough is no joke.)

We’re talking about frustrated users.

UX friction. Flows that fail. Buttons that break. Swearing at the computer screen 🤬

The type of frustration that lurks in the shadows, silently killing sales and signups (and your users’ joy).

You need to find it—and fix it—before it wrecks your UX.

So we’re introducing two new ways to spot UX problems, and more:

’Refreshed page’ filter: bring unresponsive pages back to life

#Identify slow-loading or unresponsive pages that prompt users to hit refresh—which could be costing you conversions—with the ‘Refreshed page’ filter.
Identify slow-loading or unresponsive pages that prompt users to hit refresh—which could be costing you conversions—with the ‘Refreshed page’ filter.

Learn to use it

Use segments in all your favorite tools

#You'll now find Segments (the way to save session filters) in Dashboards, Trends, and Funnels. Set up once. Focus forever.
You'll now find Segments (the way to save session filters) in Dashboards, Trends, and Funnels. Set up once. Focus forever.

Learn to use it

Weekly summary reports for any site

#Start your week off right. Pick your most important site(s) and get a performance overview in your inbox every Monday.
Start your week off right. Pick your most important site(s) and get a performance overview in your inbox every Monday.

Choose my sites

2024 Digital Experience Benchmark Report

#Improve customer journeys with global data and insights from 43B+ user sessions across 10 industries.
Improve customer journeys with global data and insights from 43B+ user sessions across 10 industries.

Read Contentsquare's report

Customer spotlight: s360 and Hotjar: boosting client conversions

#Learn how award-winning performance marketing agency s360 uses Hotjar to optimize conversions.
Learn how award-winning performance marketing agency s360 uses Hotjar to optimize conversions.

Read more

Webinar: boost demo requests in 2024

#See how your request rates stack up. Join Chili Piper's Head of Demand Generation and Hotjar's Sales Lead
See how your request rates stack up. Join Chili Piper's Head of Demand Generation and Hotjar's Sales Lead

Save your spot

What you may have missed last month

🌟 A dashboard for every occasion

#Create and customize unlimited dashboards in seconds. Monitor a new feature, analyze product performance, track a campaign, and identify issues—fast.
Create and customize unlimited dashboards in seconds. Monitor a new feature, analyze product performance, track a campaign, and identify issues—fast.

Go to Dashboards

👀 See what users see with screenshots

#Auto-capture screenshots for every response on your on-site surveys. Turn it on in the 'behavior' step of your active surveys to get more context.
Auto-capture screenshots for every response on your on-site surveys. Turn it on in the 'behavior' step of your active surveys to get more context.

Enable screenshots

🔌Connect the dots with Hotjar + Kissmetrics

#Get a more holistic understanding of what users do and why to optimize the user experience for their needs.
Get a more holistic understanding of what users do and why to optimize the user experience for their needs.

Connect to Kissmetrics

👋 See you next month

And that’s a wrap for this month’s updates. 

Let us know your thoughts on this post! 👇