Improve your experience by listening to your customers | Hotjar Blog

How to learn who your (new) customers are: a coffee break with Moonpig.com [🎥]

May 08, 2020 by Fio Dossetto

When the market changes—like it's changing right now—and you suddenly get different online customers than the ones you are used to, how do you make sure your website works for all of them:Those who are nervous about shopping onlineThose who never wanted to do it in the first place (but now have to)And those who would usually go to a…

10+ web analysis tools to help you understand your users [including 5 Google Analytics alternatives]

May 07, 2020 by Hotjar team

If you want your visitors to keep returning to your website—to increase traffic, improve conversion rates, and ultimately grow revenue—you need to understand what’s happening when they reach your sit…

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Remote onboarding: a guide for newly-remote teams [from a People Ops Specialist]

April 27, 2020 by Sara Bent

If your team has suddenly found itself transitioning from working in an office to working at home, you’re likely facing many unexpected challenges. One of them is what to do with your new team member…

Hotjar vs Mouseflow: which one should your team choose?

April 16, 2020 by Hotjar team

If you’re a business selling online, every aspect of your customers’ journey across your site—from how they got there, to what they clicked or didn’t click on each page, to why they did or didn’t mak…

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Get insights, fix things, repeat: a checklist to help you focus on your customers right now

April 08, 2020 by Fio Dossetto

There are things that never change—not even during this very (insert your preferred adjective here) time. If you have a business selling online, the best way to grow it has always been to really unde…

Leading a (newly) remote engineering team: important tips for overcoming virtual team challenges

April 07, 2020 by Chiara Felice Sant Cassia

The transition to working from home can be difficult, particularly during a lockdown when you’re also sharing your new ‘office space’ with your partner and family members. For team leads, who are res…

Hotjar vs Contentsquare: which one does your business need?

April 02, 2020 by Hotjar team

If you are looking to create better experiences for your customers and increase conversions as a result, then you’re already starting from a good place. Both Hotjar and Contentsquare can definitely h…

Hotjar vs Lucky Orange: which one should you choose?

March 18, 2020 by Hotjar team

Both Hotjar and Lucky Orange are useful for analyzing online user behavior: they help you move past traditional analytics so you can understand how and why your visitors behave the way they do on you…

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A list of resources that might help if you're new to remote work

March 11, 2020 by Fio Dossetto

Wherever you are in the world, you may be experiencing remote work for the first time or getting ready to do so.