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reduce-bounce-rate

How to reduce bounce rate on your ecommerce site: 3 tools + 8 expert tips

October 17, 2019 by Fio Dossetto 0 Comments

A high bounce rate on your ecommerce site could be a sign that something isn’t quite right for your customers—which will definitely hurt the bottom line. Put on your detective hat and find what's causing your bounce rates with the help of 3 essential tools—heatmaps, recordings, and on-site feedback—and guidance from experts who ha...

Blog-113-testimonials

6 steps to creating testimonials that drive sales (and don't suck)

October 02, 2019 by Hotjar team

When you get on a website and read a wall of customer testimonials that gush with nothing but praise, it’s not surprising if your first reactions are skepticism or suspicion.

user-behavior

How to understand user behavior and improve your website

September 25, 2019 by Hotjar team

Imagine you’re running a brick-and-mortar store. From your perch at the counter, you can see and fix any issues the customers have as they move around the shop: if they have trouble navigating the ...

hotjar-integrations

Start collecting data fast with these easy Hotjar integrations

September 18, 2019 by Louis-Philippe Couture

Hotjar works right out-of-the-box on many popular platforms, but we’ve made it even easier to get started with simple integrations and installation guides, so you can spend less time setting up and...

8 Hotjar features you may not know about

September 10, 2019 by Fio Dossetto

I recently stumbled upon a LinkedIn post from someone who’d just discovered a small but powerful piece of Hotjar functionality (the fact that Funnels are retroactive, as you'll read below). I ...

on-page-surveys

You’ll want to try this yourself: 22 Hotjar Poll examples from real websites

September 03, 2019 by Fio Dossetto

On the day I started researching this article, there were almost 150,000 active Polls built with Hotjar in the world (149,101 to be precise). That’s how many stars are in the Messier Constellation ...

userlike-header

5 things that may ruin your customer satisfaction surveys

August 28, 2019 by Pascal van Opzeeland

Whatever business you're in, it's crucial to keep your finger on the collective pulse of your customers. Are they growing more or less happy with you?

product-management

Product management 101: what a Product Manager (PM) needs to succeed

August 20, 2019 by Luke Vella

“Product managers work with their peers to build products that people love.” This is a very broad statement. As broad as the role responsibilities itself. And probably why I get so many questions a...

The easiest way to find out what people need, right on your website

August 14, 2019 by Fio Dossetto

Why are visitors abandoning your website? Who are they? What do they think about your product? You can speculate endlessly about these answers—or you can get them by asking the actual people who vi...