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Legal / Compliance
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Hotjar's commitment to GDPR
GDPR FAQs
What is the GDPR?
What does the GDPR regulate?
What rights will data subjects have under GDPR?
Who does the GDPR apply to?
We are not based in the EU. Do we still need to comply?
We're based in the UK. Do I still need to comply due to Brexit?
We don’t charge money for the services provided. Do we still need to comply with the GDPR?
What happens if we don’t comply with the GDPR?
Do we need to appoint a Data Protection Officer?
What is the difference between a Data Processor and a Data Controller?
As a Data Controller, do I have to sign a Data Processing Agreement with Hotjar?
We have a number of sites associated with our account. Do we need to sign an agreement per site?
We are an agency and we use your product for a number of our customers. Should it be us or our customers who sign the Data Processing Agreement?
We would like to inform my end users that we use Hotjar on our site. Can you provide any sample wording that we could use in our Privacy Policy?
