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The 7 best research methods for customer journey mapping

Last updated

16 Jun 2022
Five core principles guide the design thinking methodology. Click to learn how each principle can help you build better products.

Use product experience insights to map your customer journey

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Iga Gawronska
Product Designer at Hotjar
#Use Hotjar Surveys to connect with customers and hear about all the stages in their journey with your brand.
Matthew Nixon
Managing Director of Molzana

Use product experience insights to map your customer journey

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FAQs about customer journey mapping research

CJM examples

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CJM B2B stages

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