Every week, we do things like meeting up with small groups of customers. We'll fly out to a city, one or two of us, and meet up with some prospective customers, some people in the industry, some existing customers, and I'll do a lunch with them. I'll do a dinner with five of them. I do it a lot.
We want to have a mix of successful customers, unsuccessful customers, new customers, old customers. So, we try to mix it up.
And this is not a product pitch for Drift. We just let everyone talk. Let's just be real people and just have a conversation.
And it's amazing that in every one of these cases, without coaxing them, the conversation naturally goes into Drift.
And we just sit back and mostly listen to them.