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10 must-have pop-up exit tools to reduce bounces and boost conversions

Exit-intent pop-ups are strategic tools that help you engage users who are about to leave your site. Imagine this: a stunning pop-up—offering a quick survey or a tempting discount—appears to recapture their attention and potentially turn a near-exit into a successful sale.

That's why it's crucial to choose the right exit pop-up software. The best ones help you gain valuable insights about your visitors and encourage them to complete an action on your website. 


See how these exit-intent pop-up tools help you smoothly persuade visitors to stay using various strategies, such as the following:

Plus, understand exactly how exit pop-ups benefit your business: 

  • Enhance your site’s user experience (UX)

  • Reduce bounce rate

  • Ramp up conversions

Survey and feedback collection pop-ups

It’s vital to know the reason visitors exit your website. Stop guessing and start asking the people involved directly with these pop-up tools:

1. Qualaroo

Qualaroo is an exit pop-up tool that lets you create custom surveys from scratch or quickly tailor existing templates to improve customer satisfaction. It has advanced survey features—like directing respondents to specific questions based on their previous answers (called branching) and skipping over irrelevant questions (called skip logic). 

It also suggests actions like signing up for a deal based on people's reasons for leaving your site.

💡 Pro tip: use survey response data to prioritize website updates, understand preferences across different customer segments, and fix problem pages. 

Take a look at our exit-intent pop-up examples chapter to get ideas and inspiration from real businesses that tapped into these insights to optimize their conversion rate and improve the customer experience.

2. Hotjar 

Hotjar (hello there 👋) is a product and customer experience insights suite that lets you collect and analyze user feedback. Specifically, the Surveys tool offers a ready-made exit-intent poll that you can use as-is or tweak according to your needs. 

Busy product teams can tap into the software’s artificial intelligence (AI) features to generate a goal-driven exit pop-up. To uncover reasons for people’s departures, the AI assistant includes questions like

  • Were you able to find the information you were looking for?

  • What's the one thing that nearly stopped you from buying from us?

  • Is there anything about this checkout process that we should improve?

Also, it will analyze open-ended survey responses—picking out quotes, listing action points, and packaging them in single-click summary reports.

💡 Pro tip: use Hotjar to also watch the session recordings of people who responded to your surveys. When a user's session recording is available and connected to a survey response, you can view this recording from the Results tab. This seamless switch allows you to directly observe the user's experience as it relates to their provided feedback.

View related recordings to see what users experienced before and after they responded to your exit-intent survey

Email sign-up pop-ups

Do you find it hard to collect first-time visitors’ information and make them subscribe to your emails? These exit pop-up software options can help.

3. OptinMonster

OptinMonster is a lead generation software that helps you grow your email list with its drag-and-drop builder, customizable forms, and advanced segmentation criteria. You can also create email sign-up pop-ups for your mobile visitors who use different software (like iOS and Android) or devices (like cell phones and tablets).

Because there are no cursor movements on mobile, unlike on desktop, OptinMonster uses cues like back-button clicks, tab-switching, and page inactivity to trigger pop-ups.

4. Omniconvert

Omniconvert is a conversion rate optimization (CRO) tool with exit pop-up software that lets you create dynamic content and perform precise targeting.

Omniconvert aims to attract high-quality leads by ensuring your message reaches the right users at the perfect moment. It also features A/B testing so you can compare different pop-up styles and choose the variant that works best. 

With its strong integration with Hotjar, Omniconvert allows you to explore recordings, giving you insights into why certain pop-ups resonate better with your audience. 

Create brilliant pop-ups that capture leads

Use Hotjar Surveys to engage visitors before they exit. Collect feedback to understand their needs, and take action to ensure they return and convert.

Discount and promo pop-ups

Dangle some perks to keep site visitors browsing and clicking. Try these tools to sweeten the deal: 

5. Picreel

Picreel is an exit pop-up maker that lets you launch seasonal offers and discounts, such as free shipping incentives and coupons, to spur customer purchases. It boasts 700+ integrations and 100+ customizable pop-up templates that work with any website, screen, and device. 

Furthermore, it lets you personalize your promotions with details like customer names or product preferences. 

6. Hello Bar

Hello Bar is a lead generation tool that lets you craft well-timed, eye-catching exit pop-ups—also called bars, modals, and sliders—to amplify sales and conversions. 

Pick from hundreds of adjustable, modern templates to build attractive shopping deals. Target visitors by device, location, and page to engage them effectively, and optimize campaigns via built-in analytics and A/B testing capabilities.

‘Offer to chat’ pop-ups

Sometimes, users just want to know if there’s someone on the other end of the screen willing to listen to their concerns. Rack up extra empathy points with these tools: 

7. HubSpot 

The HubSpot live chat layover is a sleek, mobile-friendly feature that turns website visitors into valuable leads. Embedded within your purchase funnel, this live chat pop-up activates when a visitor’s cursor moves toward the screen, signaling exit intent, or after a period of inactivity, efficiently re-engaging users.

It also automatically channels interaction data to your customer relationship management (CRM) system to streamline lead acquisition and improve client relations.

💡 Pro tip: use the Hotjar-HubSpot integration to seamlessly merge behavior insights with your CRM tool and enhance your understanding of customer interactions. 

View session recordings and survey responses directly in your HubSpot contact timeline. Additionally, apply detailed session data from Hotjar—like rage-clicks, u-turns, time spent on site, and referrer URLs—to craft targeted, automated campaigns in HubSpot.  

Easily send Hotjar survey responses to your HubSpot contact timeline

8. Popupsmart

Popupsmart is a live chat pop-up builder that allows users to speak with an agent in real time once they’ve signaled their intent to leave, enticing them to stay longer and perform an action on your site. Add a human touch to the conversation using animations, custom fonts, images, and gifs.

Popupsmart integrates with phone and SMS gateways and various online messaging platforms, such as Messenger, WhatsApp, Line, and Snapchat, allowing users to take the conversation to their preferred channel.

Free-trial and demo pop-ups

Do users need to try out your product before they adopt it? Get them closer to converting into paying customers with these creative pop-up solutions:

9. Leadfox

Leadfox is a lead generation and marketing automation platform that lets you create unique pop-up displays triggered by user actions. Its exit-intent feature compels visitors to sign up for a demo or free trial, helping your prospects appreciate the real value your product provides.

Leadfox also lets you customize your pop-ups: play around with size, placement (horizontal or vertical), and background opacity. You can also pick from 43 super cool animations, including melt, zoom, flip, and bounce, to capture your visitor’s attention. 

10. OptiMonk

OptiMonk is a conversion optimization tool with exit-intent technology that supports a range of various user engagement features—like on-site pop-ups, nano bars, and lucky wheel pop-ups, all customizable with a drag-and-drop editor. 

With over 50 templates, OptiMonk helps you create last-minute offers and trigger a sense of urgency to encourage users to stay longer, engage more, or make a purchase.

3 ways exit pop-ups help you improve UX and achieve your business goals

Tinkering with a tool or fully committing to it requires company resources. If you’re still wondering why you should invest in any of the tools above, here are the top three benefits you need to consider:

#Create an exit-intent pop-up survey in seconds with Hotjar AI
Create an exit-intent pop-up survey in seconds with Hotjar AI
  • Enhance UX with feedback collection: exit-intent surveys enable you to ask why people leave your pages, providing critical insights you can apply to your decision-making. For example, web design agency NerdCow tapped into user feedback to identify and resolve issues with cart abandonment, significantly improving their ecommerce client site's usability.

  • Reduce bounce rate via targeted engagement: customer insights gathered through surveys allow you to segment your audience based on what they like or dislike. This precision targeting ensures you create marketing campaigns that speak to each segment’s needs and preferences, boosting engagement and lowering your bounce rate.

  • Increase conversions with optimized offers: the combination of A/B testing and recordings helps you understand which exit pop-ups effectively promote offers and discounts—and why—so you can ensure your users encounter the most enticing and relevant deals, thereby improving conversion rates.

Turn exits into exciting growth opportunities

When crafted with purpose and creativity, exit-intent pop-ups turn near-departures into opportunities for conversion and engagement. Pop-ups like Hotjar's AI-driven surveys capture crucial user feedback and help you gain valuable insights, so you can address issues and implement changes. 

Harness exit pop-up software to craft compelling pop-ups and messages that do more than retain visitors; create experiences that draw people to stay, explore, and fall in love with your offer.

Create brilliant pop-ups that capture leads

Use Hotjar Surveys to engage visitors before they exit. Collect feedback to understand their needs, and take action to ensure they return and convert.

FAQs about exit-intent pop-up tools