Improve your experience by listening to your customers | Hotjar Blog

Hotjar-Operations Onboarding-crop.jpg

Remote onboarding: a guide for newly-remote teams [from a People Ops Specialist]

April 27, 2020 by Sara Bent

If your team has suddenly found itself transitioning from working in an office to working at home, you’re likely facing many unexpected challenges. One of them is what to do with your new team members—how do you welcome and onboard a new team member when your company is remote?I’m Sara, the People Ops Specialist with Hotjar. I’ve been wo…

Hotjar vs Mouseflow: which one should your team choose?

April 16, 2020 by Hotjar team

If you’re a business selling online, every aspect of your customers’ journey across your site—from how they got there, to what they clicked or didn’t click on each page, to why they did or didn’t make a purchase—is affected by their online experience.Tools like Hotjar and Mouseflow exist to help you learn more about user behavior so you …

blog 125 ecom now

Get insights, fix things, repeat: a checklist to help you focus on your customers right now

April 08, 2020 by Fio Dossetto

There are things that never change—not even during this very (insert your preferred adjective here) time. If you have a business selling online, the best way to grow it has always been to really understand your customers: what is driving them to your website, what’s convincing them to stay on it, what’s stopping them from finding what th…

Leading a (newly) remote engineering team: important tips for overcoming virtual team challenges

April 07, 2020 by Chiara Felice Sant Cassia

The transition to working from home can be difficult, particularly during a lockdown when you’re also sharing your new ‘office space’ with your partner and family members. For team leads, who are responsible not only for their own tasks, but also for managing and supporting team members, the transition can be even harder.

Hotjar vs Contentsquare: which one does your business need?

April 02, 2020 by Hotjar team

If you are looking to create better experiences for your customers and increase conversions as a result, then you’re already starting from a good place. Both Hotjar and Contentsquare can definitely help, and they both have tools that give you clear insights into how people behave on your website so you can optimize it for better results.…

Hotjar vs Lucky Orange: which one should you choose?

March 18, 2020 by Hotjar team

Both Hotjar and Lucky Orange are useful for analyzing online user behavior: they help you move past traditional analytics so you can understand how and why your visitors behave the way they do on your site and create an experience they will love.

virtual team building

A list of resources that might help if you're new to remote work

March 11, 2020 by Fio Dossetto

Wherever you are in the world, you may be experiencing remote work for the first time or getting ready to do so.

Celebrating the women of Hotjar

March 06, 2020 by Fio Dossetto

It's almost International Women's Day, and here at Hotjar's Content HQ it felt like a good time to celebrate the women who propel Hotjar forward all year round—the ones who write the code that makes our product work, the ones with their noses deep into financial spreadsheets and legal papers, the ones who answer your quest…

Hotjar vs Google Analytics: it’s not an either/or (and why you should use both)

March 02, 2020 by Hotjar team

If you came here thinking you have to choose between Google Analytics and Hotjar, let us stop you right there: Hotjar is not meant to be a Google Analytics replacement, and we do not recommend that you pick one over the other.At Hotjar, we're big fans of Google Analytics (GA)—we use it on a daily basis, and most of our customers do …