“Product managers work with their peers to build products that people love.” This is a very broad statement. As broad as the role responsibilities itself. And probably why I get so many questions a...

Why are visitors abandoning your website? Who are they? What do they think about your product? You can speculate endlessly about these answers—or you can get them by asking the actual people who vi...

Reading reviews from real, verified customers is one of the best ways to get an understanding of whether a tool is right for you or not.

At Hotjar, customer feedback is at the core of what we do. We want all of our team members to obsess over the wants, needs, and opinions of our users and customers, and in turn, we encourage our us...

People can't use a website without clicking a mouse somewhere or tapping on a mobile device. Those clicks and taps help them navigate pages and find the products, services, or information they...

Here at Hotjar, we strongly believe that what’s best for your users and customers is best for your business. But how do you know what’s best for your users?You have to ask them.Customer surveys are...

Giving and receiving feedback is an essential ingredient for the long-term success of any organization… or any relationship for that matter. Companies are built on professional relationships, and t...

There’s a reason why moving junk food to a hard-to-reach shelf might help us eat less of it: the location is impractical, it’s going to take effort to reach it, and—unless the motivation is really ...