When the market changes—like it's changing right now—and you suddenly get different online customers than the ones you are used to, how do you make sure your website works for all of them:

If you want your visitors to keep returning to your website—to increase traffic, improve conversion rates, and ultimately grow revenue—you need to understand what’s happening when they reach your site.

If your team has suddenly found itself transitioning from working in an office to working at home, you’re likely facing many unexpected challenges. One of them is what to do with your new team members—how do you welcome and onboard a new team member when your company is remote?I’m Sara, the People Ops Specialist with Hotjar. I’ve been wo…

If you’re a business selling online, every aspect of your customers’ journey across your site—from how they got there, to what they clicked or didn’t click on each page, to why they did or didn’t make a purchase—is affected by their online experience.Tools like Hotjar and Mouseflow exist to help you learn more about user behavior so you …

There are things that never change—not even during this very (insert your preferred adjective here) time. If you have a business selling online, the best way to grow it has always been to really understand your customers: what is driving them to your website, what’s convincing them to stay on it, what’s stopping them from finding what th…

The transition to working from home can be difficult, particularly during a lockdown when you’re also sharing your new ‘office space’ with your partner and family members. For team leads, who are responsible not only for their own tasks, but also for managing and supporting team members, the transition can be even harder.

If you are looking to create better experiences for your customers and increase conversions as a result, then you’re already starting from a good place. Both Hotjar and Contentsquare can definitely help, and they both have tools that give you clear insights into how people behave on your website so you can optimize it for better results.…

Both Hotjar and Lucky Orange are useful for analyzing online user behavior: they help you move past traditional analytics so you can understand how and why your visitors behave the way they do on your site and create an experience they will love.