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8 Hotjar features you may not know about

September 10, 2019 by Fio Dossetto

I recently stumbled upon a LinkedIn post from someone who’d just discovered a small but powerful piece of Hotjar functionality (the fact that Funnels are retroactive, as you'll read below). I was happy that the discovery will improve the amount of useful data this user can get out of the tool—but I also thought: “What if there are...

on-page-surveys

You’ll want to try this yourself: 23 Hotjar Poll examples from real websites

September 03, 2019 by Fio Dossetto

On the day I started researching this article, there were almost 150,000 active Polls built with Hotjar in the world (149,101 to be precise). That’s how many stars are in the Messier Constellation ...

userlike-header

5 things that may ruin your customer satisfaction surveys

August 28, 2019 by Pascal van Opzeeland

Whatever business you're in, it's crucial to keep your finger on the collective pulse of your customers. Are they growing more or less happy with you?

product-management

Product management 101: what a Product Manager (PM) needs to succeed

August 20, 2019 by Luke Vella

“Product managers work with their peers to build products that people love.” This is a very broad statement. As broad as the role responsibilities itself. And probably why I get so many questions a...

The easiest way to find out what people need, right on your website

August 14, 2019 by Fio Dossetto

Why are visitors abandoning your website? Who are they? What do they think about your product? You can speculate endlessly about these answers—or you can get them by asking the actual people who vi...

Hotjar-reviews

Hotjar reviews 2019: what 120+ real user reviews say about Hotjar

August 07, 2019 by Fio Dossetto

Reading reviews from real, verified customers is one of the best ways to get an understanding of whether a tool is right for you or not.

customer-feedback

The customer feedback guide: analyzing and collecting customer feedback (and using it to grow)

July 31, 2019 by Diana De Jesus

At Hotjar, customer feedback is at the core of what we do. We want all of our team members to obsess over the wants, needs, and opinions of our users and customers, and in turn, we encourage our us...

desktop-mobile-heatmap

Click Maps: using them to optimize your website

July 23, 2019 by Fio Dossetto

People can't use a website without clicking a mouse somewhere or tapping on a mobile device. Those clicks and taps help them navigate pages and find the products, services, or information they...

customer-feedback-questions

28 of our favorite customer feedback questions

July 16, 2019 by Fio Dossetto

Here at Hotjar, we strongly believe that what’s best for your users and customers is best for your business. But how do you know what’s best for your users?You have to ask them.Customer surveys are...